{"id":2690886,"url":"https://alion.io/job/scania-learning-support-specialist-mk","title":"Learning Support Specialist - M/K","company":{"id":445730,"name":"Scania","domain":"scania.com","url":"https://alion.io/company/scania-4","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Gdańsk, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":46000,"period":"year","method":"role_country_seniority_unknown","sample_n":52},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-16T08:57:33Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T05:00:21Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are shaping the future of mobility through innovation, collaboration, and sustainable business practices.\nAs a Learning Support Specialist, you will play an important role in delivering high-quality learning support services across Scania's European organization. You will support learning systems, digital learning operations, content administration, learner support, and training coordination, helping employees access the learning resources they need to develop and succeed.\nAbout the Role\nAs part of Scania's Global Knowledge Centre, you will support the day-to-day delivery of learning operations and learning system administration across multiple countries. You will assist learners, managers, instructors, and learning administrators through learning support activities, content publishing, learning assignments, classroom coordination, invoicing support, access management, and issue resolution.\nWhat You'll Do\nLearner Support & Case Management\nProcess learning-related requests and inquiries\nProvide timely and service-oriented support\nInvestigate standard learning system issues\nEscalate complex issues appropriately\nLearning Content Administration\nSupport publishing and maintenance of learning content\nAdminister e-learning and instructor-led courses\nVerify course metadata and assignments\nEnsure content availability\nTraining Coordination & Vendor Support\nSupport classroom and virtual training coordination\nCollaborate with instructors and vendors\nSupport scheduling and learner communications\nLearning Finance & Invoicing Support\nSupport learning cost reporting\nReview invoices for accuracy\nAssist invoice processing activities\nAccess Management & Governance\nProcess access requests and permission changes\nSupport access governance activities\nFollow security and GDPR procedures\nLearning Operations & Stakeholder Collaboration\nCooperate with L&D, HR, IT and Finance\nSupport resolution of operational issues\nContribute to positive learner experience\nData Quality & Compliance\nMaintain learning data accuracy\nSupport compliance training cycles\nFollow governance requirements\nWhat You Bring\nSkills & Capabilities\nFluent English\nKnowledge of SAP SuccessFactors or other LMS\nMicrosoft Office skills\nServiceNow familiarity\nStrong organization and attention to detail\nCustomer-focused mindset\nProfessional Profile\nExperience in Learning Administration, HR Operations or Shared Services\nExperience supporting LMS administration and reporting\nUnderstanding of learning operations processes\nYour Background\nDegree in HR, Learning & Development, Education Technology, Business Administration or related field\nUnderstanding of GDPR and data privacy\nStrong communication skills\nWhat Scania Offers\nPrivate medical care\nLife insurance package\nSports card\nMyBenefit\nLearning & development platforms\nFriendly and inclusive work culture\nModern office environment\nReady to Join Scania's Global Learning Services Team? Apply Today!\nBecome part of an international environment where learning, technology, and people come together to create outstanding development opportunities for employees across Europe.\nTemporary job offer.\nLocation: Gdańsk, Poland\nType: Full-Time, Hybrid","description_format":"text","description_chars":3421,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-16T08:57:33Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/scania-learning-support-specialist-mk","json_url":"https://alion.io/job/scania-learning-support-specialist-mk.json","meta":{"generated_at":"2026-10-17T09:16:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12203,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":445730},"rest":"https://alion.io/mcp/rest/get_company?id=445730"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscania-learning-support-specialist-mk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscania-learning-support-specialist-mk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscania-learning-support-specialist-mk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scania-learning-support-specialist-mk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscania-learning-support-specialist-mk"}]}