{"id":3739497,"url":"https://alion.io/job/scania-operations-manager-netherlands","title":"Operations Manager Netherlands","company":{"id":445730,"name":"Scania","domain":"scania.com","url":"https://alion.io/company/scania-4","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":100,"open_postings":21,"ghost_share":0,"stale_share":0.095,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Södertälje, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-11-04T11:22:54Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T03:48:59Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Are you structured, technically curious, and motivated by solving real operational problems? Do you want to work hands-on with data, systems, and remote troubleshooting in the transition to electric heavy duty transport? This role sits at the core of making charging operations work.\nAbout Erinion\nErinion designs, builds and operates depot and destination charging solutions for heavy-duty vehicles. As part of the Scania Group, we combine the strength of a global transport leader with the agility of a fast-growing company. Our approach focuses on energy efficiency and optimal utilisation, ensuring that electrification is not only sustainable but also financially and commercially viable for our customers. We support different ways of financing, owning and operating charging sites, so that each customer can find the model that best fits their business. With operations across eight European markets and global expansion underway, we enable transport operators to electrify their fleets with confidence and long-term profitability.\nThe role\nAs Operations Manager for the Netherlands, you own the operational performance of charging sites with a strong focus on remote troubleshooting, system behaviour, and data-driven decisions.\nYou spend a significant part of your time working in systems, analysing issues, identifying root causes, and resolving incidents without physical intervention. You act as the link between customers, service partners, and internal tech teams. You will also perform customer handovers on site as well as in depth trainings in charging and charging systems.\nYour responsibilities\nRemote troubleshooting & technical operations\nPerform advanced troubleshooting in CMS and connected systems \nAnalyse logs, error patterns, and system behaviour to identify and resolve root causes \nEnsure configurations, firmware, and connectivity are correct and stable \nOperational performance & incident management\nOwn uptime and daily operational stability for customers in France \nMonitor performance and proactively address deviations \nHandle incidents end-to-end with clear communication and documentation \nService partner coordination\nCoordinate on-site interventions when remote resolution is not possible \nEnsure high quality and SLA adherence \nCustomer onboarding & handover\nConduct customer handovers and training in charging operations and system usage \nEnsure customers are set up to operate sites efficiently from day one\nData, reporting & optimisation\nWork actively with operational data (uptime, utilisation, case patterns) \nDrive improvements based on data and recurring issues \nYour Profile\nWe are looking for someone who combines a strong technical mindset with the ability to drive operational performance and resolve complex system issues. In this role, you take ownership of keeping operations stable and running smoothly. You are structured and organised, able to manage multiple parallel cases, and curious about how systems behave and where issues arise. You communicate clearly and work with systems, data, and stakeholders to ensure reliable and efficient operations.\nExperience\nBackground in operations, technical support, service coordination, or similar \nExperience with incident handling or system-based troubleshooting \nTechnical mindset\nStrong technical interest with a curiosity to understand how systems work \nComfortable working in systems (CMS, CRM, logs, dashboards) \nInterested in how data, automation, and emerging technologies can improve operations \nCommunication & Mobility\nFluent in Dutch and English, written and spoken \nOpen to travel, including occasional on-site visits and customer interactions \nNice to have\nExperience from EV charging, energy, automotive, or similar technical domain\nUnderstanding of OCPP, charging systems, or connected hardware\nLocation\nPreferably in the capital region of the Netherlands.\nWhy join Erinion?\nAt Erinion, you won't just be a part of the change, you'll pioneer it.\nImpact: Work at the forefront of the green transition in heavy transport. \nCulture: Join a fast-growing company where your ideas are valued, your contributions have a significant impact, and your decisions directly shape the local market. \n Growth: Enjoy the agility of a scale-up with a competitive compensation package and strong professional growth opportunities.\nFurther Information and Application\nWe are driven by our belief that the power of diversity fuels innovation. We welcome individuals from all backgrounds, cultures, and perspectives to join our team. We are working with an ongoing selection; please apply as soon as possible if you are interested, but no later than 2026-11-20. Your application should include your CV and certificate of your highest finished degree. Please note that we cannot accept applications over email. If you have any further questions contact Karolina Skibinska at . A background check might be conducted for this position.","description_format":"text","description_chars":4957,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-04T11:22:54Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.898,"p_room":1,"age_days":4,"expected_fill_days":19,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/scania-operations-manager-netherlands","json_url":"https://alion.io/job/scania-operations-manager-netherlands.json","meta":{"generated_at":"2026-11-09T06:26:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2562,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":445730},"rest":"https://alion.io/mcp/rest/get_company?id=445730"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscania-operations-manager-netherlands"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscania-operations-manager-netherlands"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscania-operations-manager-netherlands"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scania-operations-manager-netherlands\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscania-operations-manager-netherlands"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3739497}},{"tool":"search_jobs","arguments":{"company":"scania.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3739497},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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