{"id":1639384,"url":"https://alion.io/job/scansource-intelisys-partner-success-representative","title":"Intelisys: Partner Success Representative","company":{"id":1843407,"name":"ScanSource","domain":"scansource.com","url":"https://alion.io/company/scansource","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greenville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":58000,"currency":"USD","period":"year","gross":null,"usd_annual":58000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-28T23:55:44Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-05T20:20:09Z","board_verified":false,"closed_at":"2026-10-05T20:20:09Z","days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Summary:\nThe Partner Success Representative role is responsible for managing and supporting the lifecycle of supplier quotes and related actions by reviewing inbound communications, processing assigned tasks, and ensuring timely follow-up with suppliers, partners, and internal stakeholders. It involves maintaining accurate records, documenting progress, and leveraging systems to track activity and outcomes. The position also plays a key role in coordinating pricing-related actions, responding to requests, and monitoring ongoing workflows to ensure nothing is missed. Additionally, the role requires collaboration and flexibility, including providing backup support to team members to maintain operational continuity and efficiency.\nEssential Job Duties:\nSubmit assigned quotes through supplier processes in accordance with documented procedures\nReview inbound emails related to previous interactions, including quotes and opportunities\nProcess assigned actions and create new actions to support follow-up tasks and ongoing workflows\nManage and support pricing-related actions as needed\nFollow up with suppliers through appropriate communication channels\nMaintain accurate and up-to-date records in CRM, including detailed system notes on progress\nRespond to partner requests in a timely and professional manner\nMonitor assigned actions for incoming communications and updates\nProvide backup support to team members as needed to ensure continuity of operations\nOther duties as assigned\nReporting Relationships:\nReports to Manager, Partner Success\nRequirements:\nCollege degree or 2+ years of partner support experience, or equivalent experience in a business environment\nStrong attention to detail and organizational skills\nAbility to manage high request volume across a regional partner base\nExcellent communication and stakeholder management skills\nAbility to work cross-functionally and drive coordination across teams\nPreferred:\nIndustry or telecommunication service distributor experience \nPhysical Requirements:\nAbility to sit or stand at a computer terminal for long periods of time.\nAbility to work in a hybrid environment, combining remote and in-office attendance designated for this position. Office located in Greenville, SC.\nAbility to travel up to 5% of the time\nAbility to lift up to 25 pounds.\nCompensation:\nCompensation Range: $50,000 - $58,000\nActual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.\nWhile we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.\nScanSource, Inc. is an Equal Opportunity Employer\nEOE/M/F","description_format":"text","description_chars":3255,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Professional Services","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-01T21:47:28Z"},{"event":"close","at":"2026-10-05T20:20:09Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":58000,"is_top_pay":true},"html_url":"https://alion.io/job/scansource-intelisys-partner-success-representative","json_url":"https://alion.io/job/scansource-intelisys-partner-success-representative.json","meta":{"generated_at":"2026-10-06T23:05:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4118,"day_limit":5000,"remaining_today":882,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1843407},"rest":"https://alion.io/mcp/rest/get_company?id=1843407"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscansource-intelisys-partner-success-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscansource-intelisys-partner-success-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscansource-intelisys-partner-success-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scansource-intelisys-partner-success-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscansource-intelisys-partner-success-representative"}]}