{"id":2124741,"url":"https://alion.io/job/scc-computer-repair-and-refurbishment-technician","title":"Computer Repair and Refurbishment Technician","company":{"id":1791915,"name":"SCC","domain":"scc.com","url":"https://alion.io/company/scc-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":59000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":150},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-16T09:35:47Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-23T12:11:33Z","board_verified":false,"closed_at":"2026-10-23T12:11:33Z","days_open":37,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":37},"description":"About The Role\nWe are actively building diverse teams and welcome applications from everyone.\nRole: Computer Repair and Refurbishment Technician (PM Shift - 14:00 to 22:00)\nLocation: Birmingham - Oscar House (on-site)\nContract Type: Permanent\nSalary Package: £26,227 aplus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year\nHours: PM Shift - 14:00 to 22:00 -Monday - Friday\nInterview Process: 2-stage process\nWhy SCC?\nAn inclusive workplace\nExcellent package: solid basic and company benefits\nHybrid working & core hours in line with role requirements\nCareer development and life-long learning opportunities\nOpportunity to join Europe's largest privately-owned IT Company\nRole purpose:\nThe Computer Repair and Refurbishment Technician is responsible for diagnosing, troubleshooting, repairing, upgrading and cosmetically refurbishing computer hardware. They ensure systems are functioning optimally by replacing faulty components, installing updates, reload operating systems and enhancing the aesthetics of equipment to “as new” condition.\nSecurity clearance or willingness to apply will be required for this role.\n\nKey responsibilities:\nDiagnose and identify faults in laptops and desktop computers using software diagnostics tools.\nRepair, replace or upgrade damaged or faulty components, such as LCD displays, memory, storage, cooling fans, keyboards, touchpads and batteries.\nUpdate firmware / BIOS and reload operating systems software.\nThoroughly retest all equipment to ensure proper functioning and compliance with refurbishment standards.\nInspecting devices suitable for cosmetic refurbishment, assessing the physical condition of lap-top and desktops to identify cosmetic marks and damage.\nRepairing deformation and indentations marks in laptop and desktop casings.\nThoroughly cleaning devices in preparation for cosmetic refurbishment, removal of labels, stickers, adhesive residue from devices.\nThe careful and precise application of vinyl coverings, such as laptop lid and palm cover and keyboard stickies.\nQuality control assessment, physically assess and grade refurbished IT equipment in preparation for resale.\nPerforming data entry activities on a bespoke SCC system recording essential criteria.\nWorking as part of a team to ensure all IT equipment is data safe before leaving the department.\nTo process all customer units within agreed OLA’s/SLA’s, with focus on attention to detail while ensuring customer requirements and expectations are met.\nAchieve key performance indicators and targets, thereby ensuring the maximum productivity of the facility, whilst maintaining efficiency and quality.\nTo undertake any training programs in regard to all processes and procedures, thereby ensuring total compliance to all relevant company policies such as (but not limited to) Health and Safety, Safe Systems of Work and the Traffic Management Plan.\nEnsure a high level of security awareness is maintained.\nTo undertake any other duties commensurate with the position (including specific project activity and covering for absence from the overall Recyclea team) to maintain overall departmental effectiveness.\nTo ensure all customer equipment is handled carefully to always avoid damage.\nTo project a pro-active and positive attitude when communicating with external/internal customers. To maintain a friendly, professional service always.\nSkills and experience:\nDemonstrable technical expertise in diagnosing and repairing laptop and desktop computers, a minimum of 12 months experience in a similar role is required. \nDemonstrable expertise in the cosmetic refurbishment of laptops and desktops, alternatively an adaptable individual with an understanding of computer hardware who can be suitably trained and upskilled.\nStrong problem-solving skills and familiarity with different manufacturers of computer hardware.\nHigh levels of dexterity essential, with a strong emphasis on meticulous attention to detail, accuracy and consistency.\nAbility to work independently, manage their time effectively and as work as part of a team.\nAbility to follow documented processes and procedures.\nAbility to always adhere to health and safety practices.\nSecurity clearance or willingness to apply will be required for this role.\n\nAbout Us\nSCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.\nWe are an equal opportunities employer\nSCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.\nIf you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.\nDiversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/\nSustainability at SCC - https://www.scc.com/sustainability-at-scc/\nLife at SCC- https://www.linkedin.com/company/scc/life\nSkills\nGeneral Companies - SCC, Industry - Professional Service, Services - Transformation, Services - Storage, Industry - Health, IT Support - Hardware, Warehouse - Health and Safety","description_format":"text","description_chars":5726,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Systems Integrators","IT Resellers & VARs","IT Asset Disposition & Refurbishing"],"lifecycle":[{"event":"open","at":"2026-10-09T00:28:31Z"},{"event":"close","at":"2026-10-21T09:53:53Z"},{"event":"reopen","at":"2026-10-21T15:17:39Z"},{"event":"close","at":"2026-10-21T20:05:28Z"},{"event":"reopen","at":"2026-10-22T00:21:20Z"},{"event":"close","at":"2026-10-22T03:38:17Z"},{"event":"reopen","at":"2026-10-22T22:02:18Z"},{"event":"close","at":"2026-10-23T02:31:40Z"},{"event":"reopen","at":"2026-10-23T07:09:19Z"},{"event":"close","at":"2026-10-23T12:11:33Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/scc-computer-repair-and-refurbishment-technician","json_url":"https://alion.io/job/scc-computer-repair-and-refurbishment-technician.json","meta":{"generated_at":"2026-10-31T01:27:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1980,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791915},"rest":"https://alion.io/mcp/rest/get_company?id=1791915"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscc-computer-repair-and-refurbishment-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscc-computer-repair-and-refurbishment-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscc-computer-repair-and-refurbishment-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scc-computer-repair-and-refurbishment-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscc-computer-repair-and-refurbishment-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2124741}},{"tool":"search_jobs","arguments":{"company":"scc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2124741},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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