{"id":3311026,"url":"https://alion.io/job/scc-sales-support-executive-2","title":"Sales Support Executive","company":{"id":1791915,"name":"SCC","domain":"scc.com","url":"https://alion.io/company/scc-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25000,"max":35700,"currency":"GBP","period":"year","gross":null,"usd_annual":47684},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-10-20T00:10:15Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T23:03:25Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About The Role\nWe are actively building diverse teams and welcome applications from everyone.\nRole: Sales Support Exec\nLocation: Bracknell\nContract Type: Permanent\nSalary Package:£25,000 - £35,700plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year\nHours: 9.00 am - 5.30 pm, Monday - Friday\nInterview Process: 2-stage process\nWhy SCC?\nAn inclusive workplace\nExcellent package: solid basic and company benefits\nHybrid working & core hours in line with role requirements\nCareer development and life-long learning opportunities\nOpportunity to join Europe's largest privately-owned IT Company\nRole purpose:\n The Sales Support Exec (SSE) provides commercial, operational, and administrative support to the External Account Manager(s). The role is focused on enabling sales activity, improving efficiency, and supporting revenue growth, rather than owning direct sales targets.\nThe SSE will provide efficient and effective support to the assigned customer base, building and maintaining strong, long-lasting customer relationships that drive continued profitable business.\nThe role will also work closely with our offshore support centre in Romania, leveraging this resource to support administrative, operational, and sales support activities to ensure efficiency and scalability.\nKey responsibilities:\n Proactive engagement and collaboration with your assigned External Account Manager(s) across multiple accounts to retain existing business and support the External Account Manager/BDE in driving incremental growth.\nSSE & External Account Manager to conduct weekly calls to align on priorities, focus areas, and target customers for new business growth.\nWork in collaboration with the Romania offshore support team to support execution of tasks such as quote management, order processing, CRM updates, and general sales administration.\nPromote SCC tools such as Lifecycle to drive standardisation, catalogue management, and automation, including account creation and maintenance.\nDevelop a strong understanding of vendor products and messaging to provide a competitive edge and proactively sell additional solutions.\nUtilise vendor pricing programs, portals, and tools to secure the best pricing and maximise SCC margin.\nUnderstand SCC products and service offerings to position high-level benefits and introduce the External Account Manager where appropriate.\nUnderstand customer procurement routes, portals, and frameworks.\nWith the support of RevOps register deal registrations, special bids, and leverage vendor portals to achieve competitive pricing.\nSupport in securing meetings for the External Account Manager where required.\nBuild understanding of customer sectors and procurement nuances.\nEnsure all pre-sales enquiries, quotations, and orders are handled in a timely and efficient manner.\nChase outstanding quotations and track progress to conversion, including monitoring aged debt where applicable.\nMaintain accurate updates in SCC’s CRM system, tracking win/loss ratios and pipeline activity.\nFollow SCC best practices to deliver high service standards internally and externally.\nTake ownership, alongside the External Account Manager, for resolving customer issues and challenges.\nLiaise with internal departments including Credit Control, Warehouse, Operations, and Enterprise teams.\nManage customer product standards, including lifecycle management and transitions for end-of-life products.\nMaintain awareness of customer-specific vendor bids and agreements.\nKeep up to date with product knowledge, new releases, and market developments. Continuously incorporate SCC offerings into customer conversations aligned to their needs.\nSkills and experience:\n Experience of working in a sales or fast pace environment.\nExcellent written and verbal communication skills.\nStrong organisational and time management skills.\nPrevious account management or sales support experience desirable.\nExperience in upselling or cross-selling products or services.\nAbility to manage multiple priorities and clients under pressure.\nStrong interpersonal skills when working with internal stakeholders and customers.\nAbility to work to tight deadlines.\nGood IT and literacy skills.\nFamiliarity with social media and digital communication tools.\nAbility to quickly learn and communicate a broad range of technology solutions.\nUnderstanding of industry terminology.\nProfessional and effective communication skills, both internally and externally.\nAbout Us\nSCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.\nWe are an equal opportunities employer\nSCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.\nIf you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.\nDiversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/\nSustainability at SCC - https://www.scc.com/sustainability-at-scc/\nLife at SCC- https://www.linkedin.com/company/scc/life\nSkills\nGeneral Companies - SCC, Industry - Commercial, Services - Transformation, Services - New Business , Services - Collaboration","description_format":"text","description_chars":5880,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Systems Integrators","IT Resellers & VARs","IT Asset Disposition & Refurbishing"],"lifecycle":[{"event":"open","at":"2026-10-27T03:26:50Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.857,"p_room":0.945,"age_days":9,"expected_fill_days":26,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":47684,"is_top_pay":false},"html_url":"https://alion.io/job/scc-sales-support-executive-2","json_url":"https://alion.io/job/scc-sales-support-executive-2.json","meta":{"generated_at":"2026-10-30T00:33:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":641,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791915},"rest":"https://alion.io/mcp/rest/get_company?id=1791915"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscc-sales-support-executive-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscc-sales-support-executive-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscc-sales-support-executive-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scc-sales-support-executive-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscc-sales-support-executive-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3311026}},{"tool":"search_jobs","arguments":{"company":"scc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3311026},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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