{"id":3672053,"url":"https://alion.io/job/schindler-group-customer-engineer-existing-installation","title":"Customer Engineer - Existing Installation","company":{"id":703440,"name":"Schindler Group","domain":"schindler.com","url":"https://alion.io/company/schindler-5","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":92,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-03T09:31:22Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T00:26:32Z","board_verified":false,"closed_at":"2026-11-05T00:26:32Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Location: Pune, Maharashtra, India\nJob ID: 91178\nWe Elevate... Quality of urban life\nOur elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.\nSchindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally.\nJoin us as a\nCustomer Engineer - Existing Installation\nYour main responsibilities\n- Execute call-backs on existing elevator installations, promptly addressing\ncustomer concerns to maintain optimal performance and reliability.\n- Conduct periodic safety inspections on elevators to ensure compliance\nwith all relevant safety regulations and standards, documenting findings,\nand recommending corrective actions as necessary.\n- Perform intricate repair tasks on elevator systems, including\ntroubleshooting electrical, mechanical, and control systems issues with\nhigh technical precision and adherence to industry standards.\n- Interact with customers to diagnose issues and provide solutions,\nmaintaining a professional demeanor and fostering a positive customer\nexperience.\n- Collaborate with colleagues, managers, and engineers to share insights\nand coordinate efforts on more complex repair and service tasks, ensuring\nefficient resolution and continuous improvement.\nWhat you bring\nQualification: Degree / Diploma Engineer (Mechanical / Electrical/\nElectronics) or ITI\nProfessional Experience :\n5 to 12 years in the Elevator or manufacturing industry in Service/\nMaintenance Department\nSkills / Competencies :\n1) Technical Expertise in Maintenance and Repair\n2) Customer Service Orientation\n3) Planning\n4) Safety Orientation\nWhat’s in it for you?\nJoin our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.\nYour development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.\nThrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.\nWe Elevate… Your Career\nBecome part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.\nAre you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website.\n\nAt Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.","description_format":"text","description_chars":3720,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-11-03T09:31:22Z"},{"event":"close","at":"2026-11-05T00:26:32Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/schindler-group-customer-engineer-existing-installation","json_url":"https://alion.io/job/schindler-group-customer-engineer-existing-installation.json","meta":{"generated_at":"2026-11-06T05:30:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9696,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":703440},"rest":"https://alion.io/mcp/rest/get_company?id=703440"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fschindler-group-customer-engineer-existing-installation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fschindler-group-customer-engineer-existing-installation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fschindler-group-customer-engineer-existing-installation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/schindler-group-customer-engineer-existing-installation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fschindler-group-customer-engineer-existing-installation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3672053}},{"tool":"search_jobs","arguments":{"company":"schindler.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3672053},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}