{"id":2244127,"url":"https://alion.io/job/schindler-group-field-supervisor-repair","title":"Field Supervisor - Repair","company":{"id":703440,"name":"Schindler Group","domain":"schindler.com","url":"https://alion.io/company/schindler-5","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":100000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":447},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Supervision","optional":false}],"status":"live","first_seen_at":"2026-09-19T02:00:00Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-10-21T04:19:25Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Location: Vancouver, BC, Canada\nJob ID: 88830\nWe Elevate... Quality of urban life\nOur elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.\nWith Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.\nJoin us as a\nField Supervisor - Repair\nYour main responsibilities\nThe Field Supervisor - Repair is responsible for managing repair operational activities through conforming to customer and company requirements as related to safety, cost improvement and customer satisfaction in support of Branch/District objectives. They are responsible for managing, coaching and training and field employees as well as health and safety requirements.\nPeople Management\nProvide leadership and direction for the field operational functions in alignment with local strategies and Corporate and District/Branch objectives\nManage direct reports through providing mentorship, guidance and constructive feedback to promote employee development\nEnsure all field and supervisory/support employees are trained and committed to Schindler quality initiatives and objectives, including identifying training needs and deliver training (safety & technical) to field and supervisory employees\nInterface with IUEC Representation to foster positive labor relations\nSafety and Supervision\nImplement customer and Company requirements for quality, performance reliability and passenger safety for each location under their supervision\nEnsure exceptional quality standards, training and performance of field personnel\nManage hourly field employees through providing mentorship, guidance and constructive feedback to promote employee development\nMake sound judgments as related to motivation, training and work assignments for all employees within their assigned responsibility, while at the same time, adjusting manpower to minimum level and meeting and or exceeding customer requirements\nCoach hourly field employees Company’s methods of quality, productivity and safety\nMonitor the work of all hourly field employees from both a quantitative and qualitative point of view\nReview of time tickets for accuracy and maintain vacation schedules\nPersuade field employees to follow practices and procedures that will foster teamwork and improve quality and productivity\nFinancial Management\nManage/support all work in area of responsibility within framework of financial budget\nProcess and Quality Management\nMonitor job completion check points and implement required corrective action in order to drive installation performance to BDP model\nEnsure each repair meets Schindler employee and passenger safety and quality standards and all contract requirements as defined by customer\nManage ongoing program of project field audit to assurance conformance of performance standards of quality, completeness and safety.\nProvide and organize technical support to Sales and Field employees\nEnsure ISO compliance\nCustomer Service and External Relations\nLiaise with property management representatives/building owners\nEnsure compliance with government regulatory requirements\nInterpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and human resources disruption is minimized\nEnsure customer needs or enquires are met in a prompt, professional manner. Provide clear and written communications\nDemonstrate to customers that they are receiving fair value for their expenditures\nCommunicate with and influence business agents, inspectors, etc., in resolving disputes\nMaintain and manage pro-active relationships with Union business agent\nWhat you bring\nPost Secondary - preferably in Business or Engineering\n5 or more years in elevator industry or related experience at a Management level, or a similar industry which includes the sales and servicing of capital equipment\nProficient in MS Office\nCoaching and Mentoring: ability to motivate and guide team members\nCommunication: Communicate clearly and articulately\nCustomer Service: Demonstrate costumer focus through improving performance\nLeadership: Possess solid leadership skills\nPeople Management: Ability to select, train, supervise and evaluate staff\nPersuasion: Persuasion is required both internally and externally. Employees and customers must frequently be motivated to act or react in a manner to support credibility\nPresentation: Ability to present materials clearly\nProblem Solving: Ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements\nTeamwork: Ability to interact with all levels and be an integral part of the operation\nDemonstrate the ability to embrace new concepts and change as well as seek new ways of doing things\nWhat’s in it for you?\nCompetitive Salary (commensurate with experience)\nCompetitive Bonus Incentive Program or Commission Plan\nWide range of professional and leadership development opportunities\nCompetitive Extended Health, Dental & Vision Plans\nGenerous Paid Time Off Plans\nTuition Reimbursement Program\nCompetitive Group RRSP with Company Match\nThe salary range for this position is $112,000 to $135,000 CAD.\nActual compensation will be determined based on a variety of factors, including relevant experience, education, skills, and market conditions, as well as internal equity considerations, in alignment with our overall compensation practices.\nIn addition to base pay, this role will be eligible for: Bonus Incentive Program\nThis range represents base salary only and does not include bonus, incentive compensation, or benefits. Eligible employees may participate in discretionary incentive programs based on individual and company performance. A comprehensive benefits package is offered to eligible employees.\nWe are committed to fair and transparent compensation practices. The salary range disclosed reflects our good-faith estimate of base pay at the time of posting.\nEmployment-based non-immigrant visa sponsorship and/or assistance is not offered for this position.\nWe do not use artificial intelligence in our hiring or evaluation process. All hiring decisions are made by authorized human personnel.\nWe Elevate… Your Career\nBecome part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.\nAre you ready to embark on a new journey? Join #TeamSchindler!\nDiscover more on our career website.\nBy submitting this application, you consent to allow Schindler Elevator Corporation to share your application details (including your personal information) with our third-party recruitment partners and affiliate companies.\n\nAt Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.","description_format":"text","description_chars":8078,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-11T01:14:15Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.631,"p_room":0.45,"age_days":32,"expected_fill_days":17,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/schindler-group-field-supervisor-repair","json_url":"https://alion.io/job/schindler-group-field-supervisor-repair.json","meta":{"generated_at":"2026-10-21T07:15:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10250,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":703440},"rest":"https://alion.io/mcp/rest/get_company?id=703440"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fschindler-group-field-supervisor-repair"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fschindler-group-field-supervisor-repair"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fschindler-group-field-supervisor-repair"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/schindler-group-field-supervisor-repair\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fschindler-group-field-supervisor-repair"}]}