{"id":2251768,"url":"https://alion.io/job/schneider-electric-customer-project-manager-2","title":"Customer Project Manager","company":{"id":1266,"name":"Schneider Electric","domain":"se.com","url":"https://alion.io/company/schneider-electric","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":87,"ghost_share":0,"stale_share":0.989,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":36000,"period":"year","method":null,"sample_n":16311},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-08-13T00:00:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-15T20:21:58Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"Join us as a Senior Specialist, Project Execution, where you'll lead complex customer projects from start to finish. This role offers the chance to drive efficiency, manage diverse teams, and deliver exceptional results in a dynamic, global environment.\nThe main missions of the Field Services Senior Customer Project Manager are:\nTo manage execution of Field Services customers projects following applicable company policies and processes (CPP4S Customer Project Process for Services)\nTo lead project team (Design, Planning, Purchasing, Contract, On-site implementation… ) and insure customer satisfaction, safety compliance and financial performance\nTo manage Customer relationship and third parties within project scope. Accountable for project execution according to contract & specifications.\nExecution of Field Services projects is done according to specific rules:\n- Project Category B : Project flow with medium technical/ contractual risks, mostly managed through local Service Centers, with involvement of Global Services Operations or solution hub for modernization limited to country with low capability. Typically simple engineering, supply and delivery, with site intervention\n- Project category A : Project flow with high technical/ contractual risks, mostly managed through high capability level country, Global Services Operations or RAC/GAC for modernization.\nResponsibility:\nLead the project Launch\nProject file analysis and transfer from the offer team\nConfirmation of budgets and profitability accordingly the DOA\nEnsure Order Manager book project properly within ERP including invoicing plan\nValidation payment mechanisms (letter of credit, bank guarantee, insurance, payment method, etc...)\nSchedule validation and preparation of project planning and clear milestones\nSet-up project organization/team, project management plan and responsibilities definitions \nRisks analysis and potential change order identification \nOrganize Internal kick off meeting\nSend PO Acknowledgement receipt to customer and confirm the “Coming into Force”\nIf requested by Customer, organize customer kick off meeting.\nLead the project team through task planning\nResponsible to define the project workload plan, follow progress in line with scope of work and deliverable till completion including appropriate risk management and mitigation plans\nAnimate the communication within the team\nEnsure site activity scope & schedule is communicated to FSR manager/planner \nWO creation in BFS for site jobs and scheduled in line with project schedule\nManage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its contractual rights. \nSystematic review of deviations against specifications.\nEnsure operational Project management success\nIs accountable to ensure full safety for involved parties all along project Execution\nUnderstand project’s contractual scope or additional requirements, be pro-active to generate additional customer requests in order to generate additional revenue and improve GM\nTake full accountability over project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition as per forecast\nTime Management: Ensure project schedule is made/reviewed/updated and monitor to ensure timely completion of project \nQuality Management : Continuously monitor customer satisfaction, and strive for improvement. Lead the issue resolution (hot loop) in the project and provide inputs for continuous improvement (cold loop). Proper customer communication and update \nCustomer first point of contact on project team interaction (correspondences, emails, calls, meetings, ...) to ensure consistent execution \nEnsure project review happens at the appropriate level as per defined project governance process\nEnsure timely reporting and escalation to manage project events/issues impacting project performance or compliance with governance principles\nCost Management: Monitor and control Project spending versus budget. Strive for gross margin improvement \nIdentify and alert on execution risks. Be proactive in resolving associated issues. Escalate to Sales to manage claims & variation orders following the DOA and the associated processes\nAccountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition. Ensure appropriate actions to timely recover customer receivables (payments…) are done with the support of shared functions\nEnsure compliance to the statutory requirements\nConduct if necessary Lessons Learned session with Sales and Tendering team to share feedbacks\nAnticipate book to bill forecast estimation based on upcoming projects\nIs responsible of the proper implementation of Schneider Electric safety standards all along project execution, and for all parties (Schneider and subcontractors)\n Requirments\nEducation\nEngineering and/or Business University Degree\nMaster Degree is a plus\nTechnical requirements\nMedium and Low Voltage distribution solutions and/or UPS solutions \nSchneider Electric Services Offer knowledge is required\nMastering project management software tools (MS Excel, MS Project)\nLanguage requirements\nEnglish fluency is a must\nAnother language will be valuable \n Rewards designed for you\nOur Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits-it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.\n* Country-specific programs and initiatives may be available.\n Looking to make an IMPACT with your career?\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\nBecome an IMPACT Maker with Schneider Electric - apply today!\n€40 billion global revenue\n+9% organic growth\n150 000+ employees in 100+ countries\n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled.\nSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. \nAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here\n\nSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.","description_format":"text","description_chars":8423,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Management"],"lifecycle":[{"event":"open","at":"2026-10-11T02:26:48Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.258,"p_room":0.28,"age_days":63,"expected_fill_days":29,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/schneider-electric-customer-project-manager-2","json_url":"https://alion.io/job/schneider-electric-customer-project-manager-2.json","meta":{"generated_at":"2026-10-15T23:13:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35233,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1266},"rest":"https://alion.io/mcp/rest/get_company?id=1266"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fschneider-electric-customer-project-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fschneider-electric-customer-project-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fschneider-electric-customer-project-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/schneider-electric-customer-project-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fschneider-electric-customer-project-manager-2"}]}