{"id":2993029,"url":"https://alion.io/job/schneider-electric-customer-quality-engineer-customer-advocate","title":"Customer Quality Engineer/ Customer Advocate","company":{"id":1266,"name":"Schneider Electric","domain":"se.com","url":"https://alion.io/company/schneider-electric","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":387,"ghost_share":0,"stale_share":0.99,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Legal","role_family":"Legal","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dunavecse, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-29T01:20:32Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Customer Quality Engineer/ Customer Advocate\nA SCHNEIDER ELECTRIC az alábbi pozícióban keres munkatársat dunavecsei gyárába:\nCustomer Quality Engineer/ Customer Advocate\nFőbb feladataid lesznek:\nVevői reklamációk feldolgozása\n8D, 5 Why és Route- cause analysis készítése\nvevői panaszok alapján munkacsoportok létrehozása és vezetése\nKapcsolattartása a gyártásban közreműködő minden társterülettel.\nKapcsolattartás a vevőkkel\nSzükség esetén eszkaláció\nRendszer- és vevői igények alapján riportok és kimutatások készítése\nVállalt képviselete a vevő auditokon és látogatásokon\nMinőségügyi mutatók, reklamációs adatok és visszatérő problémák nyomon követése\nFolyamatos fejlesztési lehetőségek azonosítása a vevői elégedettség növelése érdekében\nFolyamatos fejlesztési lehetőségek azonosítása a vevői elégedettség növelése érdekében\nTéged keresünk, ha:\nCustomer Quality Engineerként szerzett legalább három éves tapasztalat\nMűszaki vagy minőségügyi területen szerzett diploma\nIsmered a strukturált problémamegoldási módszereket, például 8D, 5 Why, Ishikawa\nVevői auditokon szerzett tapasztalat\nMagabiztosan kommunikálsz angolul szóban és írásban\nProaktív és megoldásorientált szemlélet jellemez\nElőnyök:\nAutóipari vagy más nagy volumenű gyártási környezetben szerzett tapasztalat\nMinőségügyi szabványok és core toolok ismerete\nSAP vagy más vállalatirányítási rendszer ismerete\nAMIT KÍNÁLUNK:\n· Szakmai kihívások és fejlődési lehetőségek\n· Nemzetközi karrierlehetőségek\n· Versenyképes juttatási csomag\n· Cafeteria (bruttó 650.000 forint évente)\n· Élet- és balesetbiztosítás\n· Medicover egészségügyi ellátás\n· Ingyenes nyelvtanfolyamok (angol)\n· Global Family Leave Program\n· Utazási hozzájárulás\n· Ingyenes shuttle bus Budapestről\nCustomer Quality Engineer/ Customer Advocate\nSCHNEIDER ELECTRIC is looking for a new colleague to join itsDunavecse plant in the following position:\nCustomer Quality Engineer / Customer Advocate\nYour main responsibilities will include:\nHandling and managing customer complaints\nConducting 8D, 5 Why and Root Cause Analyses\nEstablishing and leading cross-functional teams to address customer complaints\nCollaborating with all relevant functions involved in the manufacturing process\nMaintaining regular communication with customers\nEscalating quality issues when necessary\nPreparing reports and analyses based on system requirements and customer needs\nRepresenting the company during customer audits and customer visits\nMonitoring quality KPIs, customer complaint data and recurring quality issues\nIdentifying continuous improvement opportunities to enhance customer satisfaction\nWe are looking for you if you have:\nAt least 3 years of experience as a Customer Quality Engineer\nA degree in Engineering, Quality Management or a related technical field\nKnowledge of structured problem-solving methodologies, such as 8D, 5 Why and Ishikawa\nExperience in customer audits\nConfident written and spoken English communication skills\nA proactive, solution-oriented mindset\nIt is an advantage if you have:\nExperience in the automotive industry or another high-volume manufacturing environment\nKnowledge of quality standards and core quality tools\nExperience with SAP or other ERP systems\n Looking to make an IMPACT with your career?\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\nBecome an IMPACT Maker with Schneider Electric - apply today!\n€40 billion global revenue\n+9% organic growth\n150 000+ employees in 100+ countries\n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled.\nSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. \nAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here\n\nSchneider Electric is an Equal Opportunity Employer. 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