{"id":2249965,"url":"https://alion.io/job/schneider-electric-customer-satisfaction-and-quality-intern","title":"Customer Satisfaction and Quality Intern","company":{"id":1266,"name":"Schneider Electric","domain":"se.com","url":"https://alion.io/company/schneider-electric","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":395,"ghost_share":0,"stale_share":0.982,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-08-04T00:00:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-11-01T07:39:19Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all-our colleagues, customers, partners, and the communities and societies we serve.\nWhether it'sthrough our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital.\nWhich is where you come in. Working at Schneider Electric means working toward a cleaner, better world. Youare part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.\nWe are now hiring interns for our H12027cohort!Internships will start inJanuary2027. Students who can commit full-time will be preferred.\nJoin us as aCustomer Satisfaction and Quality Intern to make an impact!\nLocation:Tuas\nKick-start your career in customer experience and quality! As part of the Customer Satisfaction and Qualityteam, you will contribute to strategic transformation initiatives that strengthen operational excellence, enhance customer and employee experiences, and support sustainable business growth.\nYou will partner with stakeholders across the organization to analyzeperformance, identifyimprovement opportunities, drive process simplification, and deliver impactful transformationsusing data, automation, and digital solutions.\nWhat will you do?\nSupport Operational Reporting\nTrack key operational and quality performance indicators (KPIs).\nPrepare reports and presentations for management reviews.\nEnsure data accuracy and completeness across reporting systems.\nFollow up with stakeholders on overdue actions, updates, and quality-related deliverables. \nEnhance Customer and Supplier Satisfaction\nGather customer and supplier feedback throughmeetings and interviews.\nAnalyzerecurring concerns, complaints, and service gaps.\nSupport root cause investigations for customer and supplier issues.\nFacilitate communication between stakeholders and operational teams.\nMonitor action plans aimed at improving customer and supplier experience.\nDrive Continuous Process Improvement\nAnalyzeworkflow bottlenecks and identifyimprovement opportunities.\nSupport Continuous Improvement (CI) projects and Kaizen activities.\nCollect and analyzedata to measure process effectiveness.\nCoordinate implementation of approved process improvements.\nTrack results and report benefits achieved from improvement initiatives.\nPromote Quality Mindset Across Operations\nSupport quality awareness campaigns and engagement activities.\nAssistin developing quality training and communication materials.\nPromote adherence to quality standards, procedures, and best practices.\nParticipate in quality audits, reviews, and operational assessments.\nWhat qualifications will make you successful?\nEducation: Pursuing a Degree in Engineering, Business, Operations Management, Quality Management, Supply Chain, or related disciplines.\nStrong analytical and problem-solving skills.\nProficient in Microsoft Excel, PowerPoint, and data analysis tools.\nGood communicationand stakeholder management skills.\nSelf-motivated with a passion for continuous improvement and customer satisfaction.\n What's in it for me?\nReal-world experience in quality and customer satisfaction with meaningful project involvement\nMentorship from experienced professionals dedicated to helping you grow\nExposure to initiatives that directly influence customer loyalty and business outcomes\nA supportive environment designed to build your foundational skills and professional competencies\nFlexible temporary position that provides a strong launchpad for your career\nReady to gain experience that matters? Apply today and start building your future with us!\n Rewards designed for you\nOur Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits-it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.\n* Country-specific programs and initiatives may be available.\n Looking to make an IMPACT with your career?\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\nBecome an IMPACT Maker with Schneider Electric - apply today!\n€40 billion global revenue\n+9% organic growth\n150 000+ employees in 100+ countries\n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled.\nSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. \nAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here\n\nSchneider Electric is an Equal Opportunity Employer. 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