{"id":3477039,"url":"https://alion.io/job/schneider-electric-ecocare-contract-manager","title":"Ecocare Contract Manager","company":{"id":1266,"name":"Schneider Electric","domain":"se.com","url":"https://alion.io/company/schneider-electric","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":396,"ghost_share":0,"stale_share":0.982,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Legal","role_family":"Legal","seniority":"junior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cavite, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-29T19:02:36Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T18:27:47Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The Role: EcoCare Contract Manager\nWe are looking for an experienced professional who can collaborate cross functionally and work independently to help us deliver an exceptional customer experience.\nWhat will you do?\nThe main responsibility of the EcoCare Contract Manager is to maintain strong working relationships with internal stakeholders and our customers; to improve the client experience and ensure we are delivering on the promised value.\nDuties and Responsibilities:\nMaintain a high level of customer satisfaction through in-depth knowledge of our EcoCare offerings, timely communication, and follow-up.\nOwn contracts for your assigned offer or region and assist with all administration processes for the Services business for said contracts, promoting teamwork, flexibility, and customer satisfaction.\nCoordinate services through the life of the customer contract by managing order handoffs, enriching and activating customer contracts in bFS, managing work orders, scheduling their services, and creating renewal quotes for the sales team.\nUpdate and maintain customer account and contract information in bFS. Reporting on different contract metrics.\nActs as a liaison between the Business Development Managers, Inside Sales, Project Managers, and the Connected Services Hub for service contracts. Driving collaboration and ensuring our customers are in contact with the right person for their needs.\nUpdate /Verify accuracy of internal orders using tools such as Quote to Cash, SAP, bFS, etc. \nCoordinates new processes and manages challenges with respect to customers contracts and deliverables.\nGenerates upgraded licenses for customers Power Monitoring Software. \nExecute all administrative requests, these can include, but are not limited to: \nCreating quotes \nBuilding master agreements\nData cleansing\nAccount/Asset registration/revisions\nEntitlement accuracy check\nAsset information report pull\nReview/Manage Order Handoffs\nContract enrichment / Contract review / Contract validation\nDirect Account Request\nComplaint/Requests / CCC Action creation\nBilling / Invoicing requests\nCVCP creation/management \nQueue management\nWO or Case validation and/or closing.\nProvides backup support for other service and support administrators.\nPerform other duties, functions, and tasks that are incidental or inherent to the role, or those which may be required, requested, entrusted, or assigned by NAM and PLP leadership team.\n Bachelor’s degree in Computer Science/Information Technology, Business Studies/Administration/Management or equivalent.\nMust be willing to work on a hybrid work setup during US business hours in Rosario, Cavite.\nRequired skill(s): Excellent communication skills, both verbal and written\nStrong skills in problem-solving and time management\nOrganized, details oriented, able to prioritize and complete multiple tasks to achieve project goals.\nData entry experience.\nFlexibility and sensitivity in cooperation with internal and external customers\n\nAt least 2 year(s) of working experience in a customer service or order administration environment\nPreferably 1-4 Yrs. experienced employees specializing in customer service or equivalent job role in customer service - general or equivalent. \nBasic knowledge of Schneider Electric portfolio, strong customer relations in Manufacturing segment will be a plus.\nBe digital savvy and knowledge of MS Office applications.\nWhat's in it for me?\nDiverse project portfolio that accelerates your skills and career development\nCollaborative culture with access to mentorship and learning opportunities\nMeaningful work that directly impacts customer success and satisfaction\nClear pathways for advancement within project management and operations\n Rewards designed for you\nOur Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits-it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.\n* Country-specific programs and initiatives may be available.\n Looking to make an IMPACT with your career?\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\nBecome an IMPACT Maker with Schneider Electric - apply today!\n€40 billion global revenue\n+9% organic growth\n150 000+ employees in 100+ countries\n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled.\nSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. \nAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here\n\nSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.","description_format":"text","description_chars":6815,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Energy Management","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-29T19:02:36Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":34,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/schneider-electric-ecocare-contract-manager","json_url":"https://alion.io/job/schneider-electric-ecocare-contract-manager.json","meta":{"generated_at":"2026-10-31T19:23:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30505,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1266},"rest":"https://alion.io/mcp/rest/get_company?id=1266"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fschneider-electric-ecocare-contract-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fschneider-electric-ecocare-contract-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fschneider-electric-ecocare-contract-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/schneider-electric-ecocare-contract-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fschneider-electric-ecocare-contract-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3477039}},{"tool":"search_jobs","arguments":{"company":"se.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3477039},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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