{"id":2993807,"url":"https://alion.io/job/schneider-electric-global-customer-experience-intern","title":"Global Customer Experience Intern","company":{"id":1266,"name":"Schneider Electric","domain":"se.com","url":"https://alion.io/company/schneider-electric","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":370,"ghost_share":0,"stale_share":0.995,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Fort Collins, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":23,"max":27,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T11:08:33Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Are you passionate about understanding customers, analyzing data, and turning insights into meaningful improvements?\nSchneider Electric’s Process Automation Line of Business is seeking a Global Customer Experience Intern to work directly with the Head of Global Quality Operations and Customer Experience. In this role, you will explore Customer Experience practices across Schneider Electric’s Industrial Automation Business Unit and help develop a comprehensive plan for implementing those practices within Process Automation Global Quality. You will analyze customer satisfaction feedback, identify trends and improvement opportunities, create visual metrics, and present recommendations to global business leaders.\nWhat will you do?\nResearch the Industrial Automation Customer Experience network, tools, practices, metrics, and requirements.\nAssess which Customer Experience practices are already implemented within Process Automation Global Quality.\nIdentify gaps and develop a prioritized implementation roadmap.\nAnalyze customer satisfaction surveys using Medallia.\nCreate Customer Experience dashboards and visualizations using Power BI.\nUse Microsoft Copilot and PowerPoint to support research, analysis, communications, and executive presentations.\nCollaborate with colleagues across functions, regions, and cultures.\nBegin implementing priority elements of the Customer Experience roadmap.\nPresent your findings, progress, and recommendations to global leadership.\nWhat qualifications will make you successful?\nCurrently pursuing a bachelor’s degree, with an expected graduation date no later than Spring 2029.\nStrong interest or experience in Customer Experience.\nInterest in quality, marketing, analytics, or process improvement.\nStrong research, data analysis, visualization, and communication skills.\nAbility to collaborate in a global, cross-functional environment.\nFamiliarity with Medallia, Power BI, Microsoft Copilot, or PowerPoint is highly valued.\nFluent written and spoken English.\nApplicants must be authorized to work in the United States on a full-time, ongoing basis. The company does not provide immigration sponsorship now or in the future.\n\nAvailable to work a maximum of 17.5 hours per week during the spring semester, with most of the hours being in office\n What's in it for me?\nDirect mentorship from a global quality and Customer Experience leader.\nExperience working on a high-visibility global initiative.\nHands-on exposure to customer satisfaction analytics and Voice of Customer practices.\nOpportunities to develop executive presentations and recommendations.\nExperience with global, cross-functional, and cross-cultural collaboration.\nThe potential to continue the internship based on performance, business needs, and program requirements.\nReady to gain experience that matters? Apply today and start building your future with us!\nAt Schneider Electric, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.\nOur Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.\nFor this U.S. based position, the expected pay range is USD 23.00 - USD 27.50 per hour. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.\nSchneider Electric is there when it matters most to you\nOur Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:\nGrow Your Skills and Career.We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.\nTeam Up in the Workplace.We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.\nSupport Your Community.We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.\nIf you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.\nNotice About the Use of Artificial Intelligence:Artificial intelligence may be used to analyze your interview responses or assessment activities to evaluate job-related qualifications, competencies, or characteristics for this position. Before beginning, please review the HireVue AI Explainability Statement and Artificial Intelligence in the SE Hiring Process notice. By selecting \"I allow\"in HireVue, you acknowledge that you have reviewed this information and consent to the use of artificial intelligence-assisted assessment as described. Where applicable, this notice is provided at least 10 business days beforethe assessment due date. You may request additional information, a reasonable accommodation, or an alternative assessment process through your recruiter.\n Looking to make an IMPACT with your career?\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\nBecome an IMPACT Maker with Schneider Electric - apply today!\n€40 billion global revenue\n+9% organic growth\n150 000+ employees in 100+ countries\n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled.\nSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. \nAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here\n\nSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.","description_format":"text","description_chars":7820,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Energy Management","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-21T10:29:05Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.573,"p_room":0.9,"age_days":17,"expected_fill_days":28,"reasons":["conf:2","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":true},"html_url":"https://alion.io/job/schneider-electric-global-customer-experience-intern","json_url":"https://alion.io/job/schneider-electric-global-customer-experience-intern.json","meta":{"generated_at":"2026-10-22T13:18:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12410,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1266},"rest":"https://alion.io/mcp/rest/get_company?id=1266"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fschneider-electric-global-customer-experience-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fschneider-electric-global-customer-experience-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fschneider-electric-global-customer-experience-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/schneider-electric-global-customer-experience-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fschneider-electric-global-customer-experience-intern"}]}