{"id":3091439,"url":"https://alion.io/job/schneider-electric-senior-technical-support-engineer","title":"Senior Technical Support Engineer","company":{"id":1266,"name":"Schneider Electric","domain":"se.com","url":"https://alion.io/company/schneider-electric","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":372,"ghost_share":0,"stale_share":0.995,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":881},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T14:57:08Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-26T13:01:52Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We are looking for an experienced and licensed engineer who can read and analyze electrical specifications and wiring diagrams, provide applications engineering support to all customers and stakeholders.\nWhat will you do?\nProvide general technical support for customers, particularly regarding technical information on products, prices, discounts, and application information during the pre-sales & after sales process\nEvaluate productand create bill of materials based on job requirements. He/Sheis also responsible in pricing reviewof quotation opportunities from Sales team \nPerforms mediumto high complexity applications support for all ASCO products: Automatic Transfer Switches (ATS) critical power and packaged power products, , Communication products and Power Control Systems.\nAnswertechnicalcalls,emailsor chat inquiries from customers. Uses technical related documents for references to all ASCO owner’s manual, technical bulletins, drawings, & other internal tools, etc.\nHelpbuild Frequently Asked Questions and Competitor Analysis documents for all products. ATS, ICP, & Communication Products every quarter\nProvides support to Canada, US and non-US based customers\nHandles responsibilities with minimal supervision and Improve relationships with all customers (Internal/External) and industry contacts by providing prompt, courteous response to inquiries.\n Who would be successful?\nLicensed Electrical Engineer, but Electronics & Communications are welcome if they have a sound knowledge and experience in electrical engineeringapplications\nMust be willing to work on a hybrid work setup during US business hours in BGC, Taguig\nHas experience in electrical engineering or related fields. Haswork exposure with Emergency and Back-up Systems and in analyzing and reviewing electrical diagrams/specifications\nFamiliarity with standards from National Electrical Code (NEC), Institute of Electrical and Electronics Engineers (IEEE), and American National Standards Institute (ANSI)\nProficient communication and collaboration skills to work with cross functional teams\nStrong time and management skills\nElectrical Technical Orientation, Team playerandhaspositive attitude, intellectually curious with a passion to learn \nWhat's in it for me?\nExpand your technical expertise while working with innovative products and solutions\nCollaborative team environment that encourages knowledge sharing and growth\nProfessional development opportunities to advance your career\nDirect impact on customer satisfaction and business success\nBring your technical talent to a team that values your expertise - apply today!\n Rewards designed for you\nOur Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits-it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.\n* Country-specific programs and initiatives may be available.\n Looking to make an IMPACT with your career?\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\nBecome an IMPACT Maker with Schneider Electric - apply today!\n€40 billion global revenue\n+9% organic growth\n150 000+ employees in 100+ countries\n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled.\nSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. \nAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here\n\nSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.","description_format":"text","description_chars":5713,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Professional development"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Energy Management","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-22T14:57:08Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/schneider-electric-senior-technical-support-engineer","json_url":"https://alion.io/job/schneider-electric-senior-technical-support-engineer.json","meta":{"generated_at":"2026-10-26T18:27:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24716,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1266},"rest":"https://alion.io/mcp/rest/get_company?id=1266"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fschneider-electric-senior-technical-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fschneider-electric-senior-technical-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fschneider-electric-senior-technical-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/schneider-electric-senior-technical-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fschneider-electric-senior-technical-support-engineer"}]}