{"id":2355942,"url":"https://alion.io/job/schneider-electric-service-engineer-4","title":"Service Engineer","company":{"id":1266,"name":"Schneider Electric","domain":"se.com","url":"https://alion.io/company/schneider-electric","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":87,"ghost_share":0,"stale_share":0.989,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":128000,"period":"year","method":"role_country_seniority_unknown","sample_n":93},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-15T16:26:50Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Title - Field Service Representative - internal job title - Generalist Service Representative II\nLocation: Fixed customer Site\nDepartment: Secure Power Services\nPosition Overview\nSchneider Electric is seeking a highly motivated and technically proficient Field Service Representative (FSR) to provide dedicated on-site support at a strategic customer facility. This customer-facing role combines technical service delivery, operational support, digital transformation initiatives, and business development activities to ensure the reliability, efficiency, and lifecycle performance of the customer's critical power infrastructure.\nThe successful candidate will act as Schneider Electric's primary on-site representative, building strong customer relationships, delivering technical expertise, supporting day-to-day operational activities, and driving the adoption of digital services and monitoring solutions. The role will also play a key part in identifying opportunities for service growth, modernisation projects, energy efficiency improvements, and lifecycle upgrades.\nKey Responsibilities\nTechnical Service & Operational Support\nProvide dedicated on-site support for Schneider Electric Secure Power equipment and digital monitoring platforms.\nPerform routine preventive maintenance, corrective maintenance, and fault diagnosis.\nCoordinate with Schneider Electric service teams, technical support, engineering teams, and subcontractors to ensure timely issue resolution.\nAsset management, lifecycle support services and maintain accurate service records.\nModifications and upgrades to existing installed equipment. \nSupervise contractor activities where required.\nCustomer Relationship Management\nServe as the primary Schneider Electric point of contact on-site.\nDevelop trusted working relationships with customer operations, facilities, engineering, and management teams.\nProvide technical recommendations that improve system reliability, resilience, and operational efficiency.\nDeliver a high level of customer satisfaction through proactive engagement and responsive support.\nDigital Transformation & Connected Services\nDrive adoption and utilization of Schneider Electric digital service offerings, EcoStruxure platforms, and connected solutions.\nSupport development and integration of remote monitoring.\nIdentify opportunities to enhance operational intelligence through data analytics and asset performance insights.\nBusiness Development & Growth\nActively identify opportunities for service contract expansion, modernisation projects, lifecycle replacements, battery upgrades, digital services, and energy efficiency initiatives.\nWork closely with sales and account management teams to support business growth within the customer account.\nCapture customer requirements and develop recommendations aligned with site operational goals.\nPromote Schneider Electric's full portfolio of services and solutions through regular engagement with stakeholders.\nHealth, Safety & Compliance\nEnsure all activities are conducted in accordance with Schneider Electric and customer safety requirements.\nSupport site safety initiatives and promote a strong safety culture.\nParticipate in risk assessments, method statement reviews, and permit-to-work processes.\n Candidate Profile\nDegree, Diploma, or equivalent qualification in Electrical or Electronic Engineering.\nExperience working on critical power systems, UPS systems, electrical distribution equipment, or data centre infrastructure. Schneider Electric UPS product training desirable. \nStrong fault-finding, diagnostic, and problem-solving skills.\nExperience working directly within customer environments and managing stakeholder relationships.\nUnderstanding of digital monitoring platforms, network-connected equipment, or industrial digitalisation technologies is desirable.\nCommercial awareness with the ability to identify opportunities for service improvement and business growth.\nExcellent written and verbal communication skills.\nStrong organisational skills with the ability to manage multiple priorities.\nAbility to work independently while collaborating effectively with wider Schneider Electric teams.\nCommitment to safety, quality, and continuous improvement.\nValid full driving licence.\nWillingness to travel internationally to Schneider Electric training facilities for technical training and professional development.\nWhat we offer you:\nCompetitive salary & Bonus Scheme,\n28 Days Annual Leave + Public Holidays,\nPrivate Health Care,\nPension Scheme and Life Assurance\nWorldwide Employee Share Ownership Programme,\nVarious Health & Wellbeing Support Options, Employee Assistance Programme.\nCycle to Work Scheme\nCareerHub (internal mobility opportunities + access to mentors & projects globally),\nLearning Portal and much more.\nAt Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.\nWe are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.\nApply now:\nPlease submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.\nAt Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.\nOur Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.\nFor this Ireland based position, the expected pay range is EUR 52,800 - EUR 79,200 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the Ireland. Our pay ranges are determined by the local market.\nSchneider Electric is there when it matters most to you\nOur Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:\nCare for Yourself and Your Family.We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life’s challenges.\nInvest and Plan Your Future.We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.\nGrow Your Skills and Career.We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.\nTeam Up in the Workplace.We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.\nSupport Your Community.We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.\n Looking to make an IMPACT with your career?\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\nBecome an IMPACT Maker with Schneider Electric - apply today!\n€40 billion global revenue\n+9% organic growth\n150 000+ employees in 100+ countries\n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled.\nSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. \nAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here\n\nSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.","description_format":"text","description_chars":10284,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Life insurance","Professional development","Retirement plans"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Energy Management","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-12T14:39:05Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":6,"expected_fill_days":29,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/schneider-electric-service-engineer-4","json_url":"https://alion.io/job/schneider-electric-service-engineer-4.json","meta":{"generated_at":"2026-10-15T19:28:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29493,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1266},"rest":"https://alion.io/mcp/rest/get_company?id=1266"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fschneider-electric-service-engineer-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fschneider-electric-service-engineer-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fschneider-electric-service-engineer-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/schneider-electric-service-engineer-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fschneider-electric-service-engineer-4"}]}