{"id":2250350,"url":"https://alion.io/job/schneider-electric-service-engineer-ups","title":"Service Engineer - UPS","company":{"id":1266,"name":"Schneider Electric","domain":"se.com","url":"https://alion.io/company/schneider-electric","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":87,"ghost_share":0,"stale_share":0.989,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":41200,"max":61800,"currency":"GBP","period":"year","gross":null,"usd_annual":81792},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-15T12:54:26Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"UPS Service Engineer\nInternal job title - Generalist Service Representative II\nLocation: London, Slough, South East UK\nPlease note that possession of a valid UK driving license is a mandatory requirement for this role, as it involves frequent travel and client visits.\nYour Mission:\nAs an original equipment manufacturer of critical power products, the position will be accountable for working within critical power environments for large organisations, across a wide customer base, demonstrating excellent communication and complete ownership of given tasks. These tasks will include commissioning and start-up on new installed equipment, maintenance, service, and repair activities on a variety of different UPS solutions.\nProduct training will be given in our academy and access to internal software and applications, you will be expected to utilise technical literature including schematic diagrams, service and maintenance manuals and installation guidelines to complete works to a high standard, following process and working within a team environment covering emergency call out.\nThe main departments you will be working with are: Service coordination, Technical support, Project manager and account teams etc. You will be required to manage onsite activities and supervise installation contractors to ensure best practice.\nThis position is responsible to provide professional services for Schneider Electric customers and technical support/training for service partners, including technical site analysis to resolve customer issues and to perform field service duties on Schneider Electric‘s complete range of electrical distribution products and solutions.\nProactively identify and communicate onsite opportunities for additional services, upgrades, or solutions that enhance customer operations and align with Schneider Electric offerings.\nTest and measurement equipment, knowledge of electrical and electronic codes, and in-depth\nknowledge of electrical and electronic principals is required.\nA high level of customer service skills is required as well as the ability to perform\ntroubleshooting.\nYour daily task and responsibilities:\nPerform Start-up/Commissioning, Preventive Maintenance and Corrective/Unscheduled Maintenance on all Schneider Electric Secure Power UPS equipment. • Participate and lead in proactive team efforts to achieve departmental and company goals. • Perform consulting services at customer sites as well as over the phone. • Work with customers, contractors, service partners, other members of the team, Sales Partners, Tech Support, and Manager to resolve escalated problems. • Document all required information for each site visit performed. • Manage installation projects as well as unit replacement when necessary. • Properly document, label, and return all defective parts utilized in the repair of Schneider Electric equipment to the designated disposal/repair location. • Educate Schneider Electric customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as Schneider Electric. • Must comply with all safety policies, practices, procedures, and cybersecurity • 7x24 Field Service availability when assigned\nProactively identify and communicate onsite opportunities for additional services, upgrades, or solutions that enhance customer operations and align with Schneider Electric offerings.\nWho you are?\nYour education and experience\n2-5 years’ experience within UPS industry or similar.\nProfessional technical bachelor or equivalent by experience \nKnowledge of electricity/electronics\nSafety mindset \nVery good knowledge of MS Office and being computer literate \nGood understanding of Schneider Electric\nWhat we offer you:\nCompetitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.\nAt Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.\nWe are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.\nApply now:\nPlease submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.\nAt Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.\nOur Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.\nFor this UK based position, the expected pay range is GBP 41,200 - GBP 61,800 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United Kingdom. Our pay ranges are determined by the local market.\nSchneider Electric is there when it matters most to you\nOur Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:\nCare for Yourself and Your Family.We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, and confidential counseling for life’s challenges.\nInvest and Plan Your Future.We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.\nGrow Your Skills and Career.We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.\nTeam Up in the Workplace.We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.\nSupport Your Community.We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.\n Looking to make an IMPACT with your career?\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\nBecome an IMPACT Maker with Schneider Electric - apply today!\n€40 billion global revenue\n+9% organic growth\n150 000+ employees in 100+ countries\n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled.\nSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. \nAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here\n\nSchneider Electric is an Equal Opportunity Employer. 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