{"id":2444471,"url":"https://alion.io/job/schneider-electric-service-order-management-coordinator","title":"Service Order Management Coordinator","company":{"id":1266,"name":"Schneider Electric","domain":"se.com","url":"https://alion.io/company/schneider-electric","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":76,"open_postings":370,"ghost_share":0,"stale_share":0.978,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seoul, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":80000,"period":"year","method":null,"sample_n":15479},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T13:06:57Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-03T02:40:40Z","board_verified":false,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Join our Service Planning team as a Senior Assistant I and play a key role in delivering outstanding customer experiences. You'll coordinate service operations at customer sites, optimize resources, and ensure our field teams are set up for success every time.\nWhat will you do?\n Analyze project requirements and allocate qualified resources to match scope and customer needs\n Schedule services to ensure parts, tools, and instructions are ready for seamless on-site execution\n Maintain accurate data in CRM and business systems to support efficient job scheduling and delivery\n Track service performance and collaborate with teams to streamline processes and improve quality\nWhat are the key skills we are looking for?\nProject Scheduling - intermediate level; coordinating timelines and resources to meet customer delivery commitments\nSafety Management - intermediate level; ensuring compliance with safety requirements across service operations\nAdaptability - developing level; adjusting plans quickly when priorities or site conditions change\nCommunication - developing level; sharing updates clearly with field teams and internal stakeholders\nCustomer Relationship Management - developing level; maintaining accurate customer data to support service delivery\nResource Allocation - developing level; matching workforce skills to project requirements efficiently\nCollaboration - developing level; working across teams to ensure timely and coordinated service execution\nDocumentation - developing level; recording service details to maintain quality and compliance standards\nWhat qualifications will make you successful?\n Strong organizational skills with attention to detail and follow-through\n Proactive problem-solving mindset when facing operational challenges\n Comfortable working independently while knowing when to escalate\n Customer-focused approach that prioritizes satisfaction and delivery excellence\n What's in it for me?\n Direct impact on customer satisfaction and operational efficiency\n Collaborative environment where your coordination skills drive team success\n Opportunities to develop expertise in service operations and resource management\n Supportive team that values your contributions and invests in your growth\nBring your organizational talent to a team that's ready to welcome you - apply now!\n Rewards designed for you\nOur Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits-it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.\n* Country-specific programs and initiatives may be available.\n Looking to make an IMPACT with your career?\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\nBecome an IMPACT Maker with Schneider Electric - apply today!\n€40 billion global revenue\n+9% organic growth\n150 000+ employees in 100+ countries\n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled.\nSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. \nAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here\n\nSchneider Electric is an Equal Opportunity Employer. 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