{"id":2489361,"url":"https://alion.io/job/schomp-quality-control-representative","title":"Quality Control Representative","company":{"id":4418615,"name":"Schomp","domain":"schomp.com","url":"https://alion.io/company/schomp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-22T09:23:18Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Job Description:\nLocation: 1003 Plum Valley Lane, Highlands Ranch, CO 80129\nWork Schedule: Monday through Saturday with one day off during the week (closed on Sunday)\nPay Type: Hourly\nFull Time Pay Range: $21.00 - $23.00 per hour\nThe application window is expected to close on October 31st, 2026\nAt Schomp, our Corporate positions provide valued support to our dealerships and customers. We are looking for top talent ready to join our forward-thinking, high volume, dynamic organization. We encourage our team members to be their best, we celebrate our success, and we strive to exceed customer expectations. If you’re a high achiever looking for a collaborative team environment and have a passion for delivering the highest level of customer service, this is the job for you!\nWhy Schomp:\nA guest-service culture in which going the extra mile, positivity, integrity, and honesty are at the forefront of every customer interaction\nOpportunity for professional development and growing your career\nEmployees are eligible for discounts on vehicles, parts, and service\nOn-site Gym/Gym Reimbursement\nOpportunities for our employees to support SchompSpark - giving back to our community in the areas of children’s and educational organizations.\nWhat you will do:\nAnswer a high volume of inbound calls to the main company line promptly and courteously.\nAct as the primary point of contact for general customer inquiries, providing accurate and helpful information about company products, services, policies, and procedures.\nListen attentively to customer concerns and complaints, empathizing with their situation and working to find satisfactory resolutions.\nDe-escalate challenging situations with patience and tact, maintaining a professional demeanor at all times.\nAccurately document all customer interactions, including inquiries, complaints, and resolutions, in the designated CRM.\nUtilize the company's phone system (e.g., call routing, transferring, holding, conferencing features) efficiently.\nQuality review customer information in the CRM and merge duplicate customer records. \nDownload CRM, DMS or other databases, sort and filter spreadsheets to assist in the quality review process. \nWhat we are looking for:\nExcellent communication skills are required\nMust be self-motivated with an ability to manage and organize time and activities\nA heart for customer care and demonstrated ability to provide excellent customer service\nAvailability to work retail hours including holidays\nHigh School Diploma or equivalent required\nValid Driver’s License\nClean driving record with minimal accidents, points or moving violations\nAble to use/learn to use: CRM database, dealer DMS system, Google Suite and other automotive software products as required\nCompany Benefits:\nComprehensive medical, dental and vision coverage\nHealth Savings Account\nCompany provided life insurance\nPaid vacation, sick, and bereavement (Benefit Days UT)\n401(k) with company match\nShort and long-term disability insurance\nAccident, critical illness, optional life, and hospital indemnity insurance\nEmployee Assistance Program that offers counseling, financial or legal sessions\nPet Insurance \nSchomp Automotive Group is an Equal Opportunity Employer\nThe compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, and region-specific benefits.\nIf you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to  or contact 720-800-6265.","description_format":"text","description_chars":3850,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T01:36:50Z"}],"visa":[],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.659,"p_room":0.75,"age_days":18,"expected_fill_days":19,"reasons":["conf:44","win:late"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":46000,"is_top_pay":false},"html_url":"https://alion.io/job/schomp-quality-control-representative","json_url":"https://alion.io/job/schomp-quality-control-representative.json","meta":{"generated_at":"2026-10-24T07:10:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418615},"rest":"https://alion.io/mcp/rest/get_company?id=4418615"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fschomp-quality-control-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fschomp-quality-control-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fschomp-quality-control-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/schomp-quality-control-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fschomp-quality-control-representative"}]}