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Field Operations Support Assistant

Service Corporation International • 22 days ago
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Salary
≈ $34k – $59k per year (Estimated)
Location
In office (Dallas)
Seniority
Junior · 1+ year exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Sep 29, 2026. Service Corporation International scores B on the Alion truth index.

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Service Corporation International

Service Corporation International (SCI) is the largest provider of funeral, cremation and cemetery services in North America, headquartered in Houston, Texas, and operating under brands such as Dignity Memorial. The NYSE-listed company runs a network of roughly 1,900 funeral homes and around 500 cemeteries across the United States, Canada and Puerto Rico, selling both at-need services and preplanned arrangements to families. Its openings cover inside and outside sales professionals and sales managers, funeral directors and apprentice embalmers, event planners, dispatchers, drivers, groundskeepers and custodial technicians.
sci-corp.com • HQ: Houston, United States • 5000+ employees • Est. 1962
Tech stack of Service Corporation International

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

  • Prepares death certificates, prayer cards and related documents
  • Completes required permits and or certificates
  • Prepares and processes Veteran’s Paperwork
  • Prepares marker monument placement paperwork
  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
  • Prepares and distributes daily schedules, reports, and documents
  • Receives and processes payments and contracts
  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
  • Orders office supplies
  • Oversees the processing of installation orders to grounds and maintenance departments
  • Processes accounts payable transactions
  • Assists with the preparation of obituaries
  • Assists Location Management, Sales, Family Service Counselors and payroll as needed
  • Acts as backup to Receptionist
  • Greets family members and friends
  • Communicates client family’s needs promptly and accurately to the appropriate staff member
  • Conveys a sense of concern and empathy with client family members at all times
  • Responds to customer inquiries via telephone, internet and in person
  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

  • High School or equivalent

Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required
  • Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality
Postal Code: 75225Category (Portal Searching): Administration and ClericalJob Location: US-TX - Dallas
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