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General Manager

Service Corporation International • Corporate Training • Corporate Trainings • High School Diploma • 2 months ago
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Salary
≈ $87k – $163k per year (Estimated)
Location
In office (Mayagüez)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Aug 3, 2026. Service Corporation International scores B on the Alion truth index.

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Service Corporation International

Service Corporation International (SCI) is the largest provider of funeral, cremation and cemetery services in North America, headquartered in Houston, Texas, and operating under brands such as Dignity Memorial. The NYSE-listed company runs a network of roughly 1,900 funeral homes and around 500 cemeteries across the United States, Canada and Puerto Rico, selling both at-need services and preplanned arrangements to families. Its openings cover inside and outside sales professionals and sales managers, funeral directors and apprentice embalmers, event planners, dispatchers, drivers, groundskeepers and custodial technicians.
sci-corp.com • HQ: Houston, United States • 5000+ employees • Est. 1962
Tech stack of Service Corporation International

Our associates celebrate lives. We celebrate our associates.

Manage the daily operations of a single Cemetery location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

JOB RESPONSIBILITIES

Financial Management

  • Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
  • Accountable for monitoring and achieving annual financial goals
  • Approve expenditures and invoices including overtime

Operations

  • Manage the daily activities ensuring on-time services
  • Assure the location’s operating practices comply with applicable federal and state regulations and Company policies
  • Establish location goals and priorities
  • Effectively present and communicate Company and Market strategies, values, and goals to staff
  • Manage frontline supervisor’s responsibilities, expectations, and accountabilities
  • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
  • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
  • Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

People Development

  • Develop a strong, trusting, and reliable team
  • Understand team members’ career aspirations and provide assignments to develop skills and or close gaps
  • Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
  • Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
  • Collaborate with Human Resources and Market Leadership for recruiting and retention

Other

  • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
  • Develop and or implement plans to improve customer satisfaction index and on-line community reviews

MINIMUM REQUIREMENTS

Education

  • High school diploma or equivalent
  • Technical schooling diploma or Mortuary Science preferred

Experience

  • Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
  • Minimum (2) years of experience managing people or projects
  • Budgeting and expense control experience strongly preferred

Knowledge, Skills and Abilities

  • Ability to work evenings and weekends
  • Financial and business acumen
  • Proficient in MS Office suite
  • Excellent customer service skills
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
Postal Code: 00680Category (Portal Searching): OperationsJob Location: US-PR - Mayaguez
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