{"id":381718,"url":"https://alion.io/job/sci-corp-general-manager","title":"General Manager","company":{"id":2550040,"name":"Service Corporation International","domain":"sci-corp.com","url":"https://alion.io/company/sci-corp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":164,"ghost_share":0,"stale_share":0.866,"repost_share":0.006,"time_to_fill_p50_days":23,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mayagüez, Puerto Rico"],"countries":["PR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3691},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-03T00:00:00Z","employer_posted_date":"2026-08-03","last_verified_at":"2026-10-13T05:11:25Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":71},"description":"Our associates celebrate lives. We celebrate our associates.\nManage the daily operations of a single Cemetery location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.JOB RESPONSIBILITIES\nFinancial Management\nWork with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals\nAccountable for monitoring and achieving annual financial goals\nApprove expenditures and invoices including overtime\nOperations\nManage the daily activities ensuring on-time services\nAssure the location’s operating practices comply with applicable federal and state regulations and Company policies\nEstablish location goals and priorities\nEffectively present and communicate Company and Market strategies, values, and goals to staff\nManage frontline supervisor’s responsibilities, expectations, and accountabilities\nCollaborate with local Management for resource sharing, ideas, and business or operational enhancements\nWork with Market Leadership and Corporate Departments on product, process, and technology needs and improvements\nEnsure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture\nPeople Development\nDevelop a strong, trusting, and reliable team\nUnderstand team members’ career aspirations and provide assignments to develop skills and or close gaps\nMonitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration\nResponsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations\nCollaborate with Human Resources and Market Leadership for recruiting and retention\nOther\nParticipate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company\nDevelop and or implement plans to improve customer satisfaction index and on-line community reviews\nMINIMUM REQUIREMENTS\nEducation\nHigh school diploma or equivalent\nTechnical schooling diploma or Mortuary Science preferred\nExperience\nMinimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities\nMinimum (2) years of experience managing people or projects\nBudgeting and expense control experience strongly preferred\nKnowledge, Skills and Abilities\nAbility to work evenings and weekends\nFinancial and business acumen\nProficient in MS Office suite\nExcellent customer service skills\nProfessional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers\nPostal Code: 00680Category (Portal Searching): OperationsJob Location: US-PR - 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