{"id":3583195,"url":"https://alion.io/job/sciens-building-solutions-service-billing-coordinator","title":"Service Billing Coordinator","company":{"id":3832649,"name":"Sciens Building Solutions","domain":"sciensusa.com","url":"https://alion.io/company/sciensusa","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":67,"ghost_share":0,"stale_share":0.881,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Allentown, United 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maintain consistency and accuracy. \nAddress billing-related inquiries from clients, resolving issues in a timely and professional manner. \nReview client purchase orders to ensure invoicing accuracy and acceptance. \nReconcile monitoring statements with issued vendor and customer billing. \nAssist in compiling data for financial reports and other administrative purposes. \nReview booking documents and set up new monitoring and service agreements accurately and on time in the ERP system. \nManage incoming phone calls, directing them to the appropriate departments or individuals. \nProvide courteous and helpful customer service over the phone, addressing inquiries and resolving issues promptly; take detailed messages and relay important information to the relevant team members. \nFacilitate effective communication within the organization, ensuring messages are relayed accurately and promptly. \nAssist with various administrative tasks such as filing, data entry, and record maintenance. \nReview booking documents and set up new projects, change orders, and service agreements in the ERP system.\nProcess estimate changes for active projects.\nReview and validate monthly charges to active projects and resolve discrepancies.\nAssist with WIP analysis after each payroll cycle.\nEnter time charged to jobs from weekly timesheets.\nClose out projects in the ERP system upon completion.\nAssist with month-end close.\nWHAT WE LIKE ABOUT YOU\nHigh school diploma or equivalent. \nFamiliarity with government contracts or compliance reporting with M/WBE programs is a plus. \nProven experience as a billing clerk, administrative assistant, or in a similar role. \nFamiliarity with billing software and financial systems is preferred. \nProficient in using office software (e.g., Microsoft Office Suite, spreadsheets, email). \nExcellent verbal and written communication skills. \nStrong organizational and time management abilities. \nAttention to detail and high level of accuracy in work. \nAbility to handle multiple tasks efficiently and meet deadlines. \nDemonstrated customer service skills and professionalism. \nDiscretion in handling confidential information. \nFamiliarity with government contracts or compliance reporting with M/WBE programs is a plus. \nWHAT WE'RE BRINGING TO THE TABLE \nCompetitive salary based on qualifications. \nPaid time off plan and holidays. \n401(k) matching. \nShort term and long-term disability. \nMedical, dental, and vision plans with options. \nLife insurance. \nProfessional career development opportunities. \nTuition reimbursement.","description_format":"text","description_chars":2895,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life 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