{"id":1331355,"url":"https://alion.io/job/sciensusa-deficiency-coordinator","title":"Deficiency Coordinator","company":{"id":3832649,"name":"Sciensusa","domain":"sciensusa.com","url":"https://alion.io/company/sciensusa","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":30,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hudson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-09-29T00:11:38Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"THE POSITION IN A NUTSHELL\nSciens Building Solutions is seeking a Deficiency Coordinator for our fire alarm, sprinkler, and security business. The role of the Deficiency Coordinator is to estimate and then generate sales proposals for repair work that has been identified during contracted fire alarm, sprinkler, and life safety system inspections. The coordinator acts as the primary point of contact within the Division for customers with outstanding deficiencies ensure they are quoted and completed.\nWHAT YOU’LL BE DOING (and doing well!)\nGenerate system repair estimates and proposals in a timely manner upon the completion of inspections.\nCoordinate with customers to facilitate timely repair of deficiences\nDevelop relationships with field inspectors and obtain copies of inspection reports for timely evaluation and quoting.\nGain commitment from the customer over the phone and/or email. Coordinate with the service department on scheduling of repairs.\nProvide customers with recommendations and communicate system integrity issues that require urgent repair.\nDevelop positive ongoing relationships with customers and understand the customers buying process. \nTrack deficiency quotations by customer and dollar amount.\nDeliver sales to an assigned quota. \nInterface effectively with the service department to ensure timely scheduling of repairs.\nEngage with service managers and other sales representatives as required based on size and scope of repairs.\nProvide written notice to customers who elect not to perform repairs.\nBe a customer advocate and ensure all customer expectations are exceeded.\nWHAT WE LIKE ABOUT YOU!\nBachelor’s degree preferred. Candidates with a combination of education and experience will be considered.\nFire Alarm, Sprinkler or Security industry knowledge a plus.\nOver the counter sales or customer service experience.\nComfortable with proactively reaching out to customers and solving problems.\nStrong computer skills\nOrganized and processed oriented.\nEffective communication skills and ability to present before broad audiences. \nStrong negotiation skills and competitive spirit. \nWHAT WE’RE BRINGING TO THE TABLE\nCompetitive salary based on qualifications. \nCommission Incentive Plan\nPaid time off plan and holidays. \n401(k) matching. \nShort term and long-term disability. \nMedical, dental, and vision plans with options. \nLife insurance. \nCompany cell phone and laptop. \nProfessional career development opportunities. \nTuition reimbursement.\n$25-$35 per hour, final offer based on experience","description_format":"text","description_chars":2530,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hardware","Real Estate","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-09-27T09:55:08Z"}],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.493,"p_room":0.75,"age_days":18,"expected_fill_days":21,"reasons":["conf:2","stale_co","wave","win:late","comp:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/sciensusa-deficiency-coordinator","json_url":"https://alion.io/job/sciensusa-deficiency-coordinator.json","meta":{"generated_at":"2026-09-29T00:38:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":478,"day_limit":5000,"remaining_today":4522,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}