{"id":1331344,"url":"https://alion.io/job/sciensusa-sap-master-data-analyst-service-management","title":"SAP MASTER DATA ANALYST – SERVICE MANAGEMENT","company":{"id":3832649,"name":"Sciens Building Solutions","domain":"sciensusa.com","url":"https://alion.io/company/sciensusa","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":57,"ghost_share":0,"stale_share":0.842,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":108000,"max_usd":209000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":213},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CDS Views","optional":false},{"name":"Master Data Management","optional":false},{"name":"SAP BusinessObjects","optional":false},{"name":"ABAP","optional":true}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-12T18:10:01Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"SAP MASTER DATA ANALYST - SERVICE MANAGEMENT\nTHE POSITION IN A NUTSHELL\nThe SAP Data Analyst - Service Management analyzes, governs, converts, maintains, and improves service master and transactional data to support service operations, transformation, performance, and decision-making.\nThe role combines expertise in SAP S/4 Service Management, service data, conversion, CDS views, business objects, data quality, and reporting. Working with Service Process Owners, SAP functional teams, IT, data engineering, and business stakeholders, the analyst ensures service data is accurate, complete, consistent, properly structured, and fit for operational use.\nThe primary focus is the relationship between service master data and transactions, including Service Contracts, Maintenance Plans, Billing Schedules, Service Products, installed bases, equipment, functional locations, customers and service orders\nWHAT YOU’LL BE DOING (and doing well!)\nMaster Data Governance\nDevelop and implement a robust master data governance framework to ensure data accuracy, consistency, and compliance with business and regulatory standards.\nDefine, document, and enforce master data policies, procedures, and standards across the organization.\nLead initiatives to improve data quality and resolve data-related issues.\nService Master Data Management\nGovern, maintain, and improve service master data in SAP S/4HANA.\nDefine standards for business partners, products, equipment, functional locations, installed bases, serial numbers, contracts, warranties, maintenance plans and billing plans.\nAnalyze relationships among customers, assets, products, contracts, warranties, and service organizations.\nIdentify duplicate, incomplete, inconsistent, obsolete, or incorrectly assigned records.\nAssess the impact of data quality on scheduling, service execution, parts availability, billing, reporting, and customer experience.\nDefine ownership, validation rules, lifecycle controls, and stewardship procedures.\nSupport creation, change, extension, transfer, retirement, and ongoing remediation of service data.\nData Conversion & Migration\nLead or support conversion of service master and transactional data into SAP S/4HANA.\nAnalyze legacy structures, source fields, business rules, dependencies, and data gaps.\nDefine source-to-target mappings, transformation rules, validation criteria, and reconciliation requirements.\nMap legacy customers, products, equipment, functional locations, installed bases, contracts, warranties, orders, confirmations, and related objects to SAP structures.\nSupport cleansing, enrichment, standardization, conversion templates, and approved data-load methods.\nCoordinate extraction, transformation, validation, loading, mock conversions, dress rehearsals, cutover, and post-load validation.\nReconcile legacy, staging, and SAP records; investigate rejected records, missing relationships, and incorrect assignments.\nDocument mapping logic, assumptions, exceptions, unresolved issues, retention, and archival requirements.\nEnsure converted data supports service execution, inventory, billing, reporting, and financial processes.\nService Transactional Data Maintenance\nMaintain and validate service requests, notifications, orders, maintenance orders, confirmations, technician assignments, time recordings, parts, goods movements, subcontracting, contracts, warranty claims, billing, invoices, credit memos, and accounting postings.\nTrace relationships among service transactions, customers, assets, materials, technicians, organizations, and financial documents.\nAnalyze statuses, document flows, timestamps, quantities, values, and organizational assignments.\nIdentify incomplete, delayed, duplicated, reversed, or incorrectly processed transactions.\nSupport correction and remediation of invalid or incomplete data.\nReconcile service execution with inventory, controlling, revenue, cost, billing, and profitability data.\nAnalyze service labor, parts, external services, costs, revenue, margins, and profitability.\nCDS Views, APIs & Data Models\nIdentify and use standard SAP S/4HANA CDS views for service master and transactional data.\nAnalyze relationships among business partners, products, equipment, functional locations, contracts, orders, confirmations, materials, billing, and accounting.\nSupport custom analytical queries and reusable data models where standard content is insufficient.\nUse released APIs and data models consistent with clean-core principles.\nDefine dimensions, measures, filters, status logic, business rules, and data lineage.\nBuild datasets for service operations, asset management, field service, parts usage, contract compliance, billing, conversion, and maintenance.\nValidate analytical results against SAP transactions and business expectations.\nData Governance & Quality\nDefine service master and transactional data-quality rules, validation controls, and reconciliation procedures.\nMonitor completeness, accuracy, consistency, timeliness, uniqueness, and validity.\nIdentify root causes and downstream impacts of data-quality issues.\nDefine ownership and stewardship for business partners, products, equipment, functional locations, installed bases, contracts, warranties, orders, and confirmations.\nDocument terminology, data definitions, status logic, and validation rules.\nSupport cleansing, remediation, exception reporting, periodic reviews, and corrective-action tracking.\nEstablish controls to prevent recurring issues and support ongoing maintenance after go-live.\nData Maintenance & Operational Support\nEstablish procedures for creating, changing, extending, blocking, and retiring service master records.\nReview and validate data-change requests against standards and business rules.\nCoordinate approvals for sensitive or high-impact changes.\nMaintain work instructions, operating procedures, and maintenance documentation.\nSupport approved mass-maintenance activities, testing, reconciliation, post-go-live stabilization, and continuous improvement.\nStakeholder Management\nPartner with Service Process Owners, Field Service, Customer Service, Asset Management, Finance, Controlling, Supply Chain, SAP functional teams, data engineers, and analytics teams.\nTranslate service requirements into SAP data, conversion, and maintenance requirements.\nFacilitate discovery, mapping, cleansing, conversion, and maintenance sessions.\nPresent data-quality issues, conversion results, reconciliation findings, root causes, and recommendations.\nCoordinate issue resolution and prioritize improvements based on operational and financial impact.\nSAP System Expertise\nService Master Data\nBusiness partners and customers\nProducts, materials, and service products\nEquipment, functional locations, installed bases, and serial numbers\nProduct hierarchies\nService organizations, plants, storage locations, work centers, technicians, and territories\nWarranty data, service-level agreements, contracts, pricing, and condition data\nService Transactions\nService requests, notifications, orders, maintenance orders, confirmations, time confirmations, and technician assignments\nService parts, goods issues, receipts, returns, stock transfers, external services, and subcontracting\nWarranty claims, contract consumption, billing requests, invoices, credit memos, and accounting postings\nRelated Business Objects\nCustomers and business partners\nEquipment, functional locations, installed bases, materials, and service products\nSales orders, deliveries, goods movements, billing documents, accounting documents, cost objects, profitability segments, contracts, and warranties\nThe analyst must understand how service master data drives transactions and how transactions flow into inventory, financial, billing, and customer outcomes.\nSupport system upgrades, migrations, and implementations by ensuring master data readiness and compliance.\nTroubleshoot and resolve issues related to master data within the SAP environment.\nWHAT WE LIKE ABOUT YOU\nEducation: Bachelor’s degree in Information Systems, Business Administration, or a related field. Master’s degree preferred.\nExperience:\nFive (5)+ years of experience in SAP master data management\nProven experience in the service industry or similar fast-paced, customer-focused environments.\nTechnical Skills:\nProficiency in SAP MDG (Master Data Governance), SAP S/4HANA, and related tools.\nStrong understanding of master data domains, such as customer, vendor, material, and finance data.\nFamiliarity with data quality tools and methodologies.\nSoft Skills:\nExcellent communication, leadership, and stakeholder management skills.\nStrong analytical and problem-solving abilities.\nAbility to manage multiple priorities and drive results in a dynamic environment.\nPREFERRED QUALIFICATIONS\nCertification in SAP Master Data Governance or related modules.\nExperience in leading data migration projects for SAP implementations.\nKnowledge of service industry processes and best practices.\nWHAT WE’RE BRINGING TO THE TABLE\nCompetitive salary based on qualifications.\nPaid time off plan and holidays.\n401(k) matching.\nShort term and long-term disability.\nMedical, dental, and vision plans with options.\nLife insurance.\nCompany laptop.\nProfessional career development opportunities.\nTuition reimbursement program.","description_format":"text","description_chars":9269,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hardware","Real Estate","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-09-27T09:55:08Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.487,"p_room":0.9,"age_days":25,"expected_fill_days":37,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/sciensusa-sap-master-data-analyst-service-management","json_url":"https://alion.io/job/sciensusa-sap-master-data-analyst-service-management.json","meta":{"generated_at":"2026-10-12T18:37:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30099,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3832649},"rest":"https://alion.io/mcp/rest/get_company?id=3832649"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsciensusa-sap-master-data-analyst-service-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsciensusa-sap-master-data-analyst-service-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsciensusa-sap-master-data-analyst-service-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sciensusa-sap-master-data-analyst-service-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsciensusa-sap-master-data-analyst-service-management"}]}