Cemetery Operations Manager

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

• Coordinate cemetery maintenance staffing schedules market-wide by leveraging resources and equipment
• Work closely with location management team to include, Interment scheduling, Overall maintenance, Location land care, Remediation and turf management optimization
• Manage cemetery equipment fixed asset repair and maintenance schedule and Special projects
• Work closely with Cemetery admin on month-end close processes
• Develop and manage the annual cemetery development budget
• Develop and manage annual cemetery construction budget
• Assist Houston MSC with on-site management of cemetery development projects
• Manage cemetery price books
• Assist in developing and monitoring action plans for underperforming cemeteries.
• Work on Special Projects such as remediation, cost of merchandise reduction, marker storage, etc.
• Conduct Interment Verification Training in accordance with Company Standards
• Manage and train Vantage vault program
• Assist in any cemetery-related pilot or company initiative.
• This is not intended to be an all-inclusive list of the essential functions or duties related to this job

MINIMUM Requirements

Education

• Required
• Bachelor’s Degree in Business preferred

Certification/License

Experience

• Required
• (10) years Cemetery Management experience

Knowledge, Skills and Abilities

• Identifies cost savings and revenue opportunities
• Balances time, resources, and quality requirements to achieve business goals
• Encourages and generates new ways to look at processes and problems
• Generates and champions new ideas and initiatives
• Drives the achievement of agreed-upon results
• Sets high standards of performance for self and others
• Actively supports change initiatives
• Coaches staff to adapt to multiple demands, shifting priorities, and rapid change
• Shows consistency among principles, values, ethical standards, and personal behavior
• Is trusted by subordinates and peers to keep one’s word and follow through on commitments
• Communicates effectively
• Conveys information clearly and concisely in written and spoken communication
• Listens effectively and provides frequent feedback
• Makes effective and motivating presentations
• Creates an environment in which team members share information openly and honestly
• Utilizes optimal level of collaboration with team members to achieve business goals
• Shares credit with others for their contributions
• Celebrates team successes
• Relates well to people with diverse backgrounds and perspectives
• Maintains composure and constructive relationships even under difficult circumstances

Work CONDITIONS

Work Environment

• Work indoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises