Administrative Operations Supervisor

Overview

$23 Hourly

What do you get when you bring together a team of bright individuals and place them into an environment where “work” means making a difference in the lives of people across the globe?

You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S.

Over the past 19 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work/life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care.

Responsibilities

The Functional Area Supervisor (FAS)/Records Supervisor is a permanent, full-time position supporting the overall mission of the U.S. Citizenship and Immigration Services (USCIS) by facilitating operations at a local USCIS Field Office. As an FAS, your responsibilities would include:

• Assigning, monitoring, and reviewing work of department staff
• Reporting daily production statistics to Site Manager
• Prioritizing workloads and ensuring work is completed in a timely manner, reallocating resources as needed to meet goals established by USCIS
• Ensuring team completes all work assignments accurately, including daily time sheets
• Monitoring attendance and absences
• Facilitating the processing of priority assignments from USCIS
• Identifying and addressing issues in work performance
• Scheduling contractor staff, approving time off, initiating and implementing disciplinary actions, mentoring staff
• Collaborating with Site Manager to ensure best practices are in place and updating them as needed
• Training new employees, creating training plans
• Creating/updating written standard operating procedures
• Participating in meetings with government personnel
• Serving as Point of Contact for site operations in Site Manager’s absence
• Other duties as assigned.

Qualifications & Physical Requirements

• High school diploma or equivalent
• 3 years of related experience
• Must be able to obtain a Public Trust/Suitability Clearance under the Department of Homeland Security from the United States Citizenship and Immigration Services
• Ability to read and understand proficiently in English
• Ability to lift and carry up to 45 lbs. or more in a physical environment
• Ability to perform tasks while bending, stooping, climbing, and reaching

The Long Island Field Office is currently located in Holtsville, NY, however USCIS has plans to move to a new location in Garden City, NY, possibly beginning as early as December 2026. We are seeking candidates who could work initially at the Holtsville location and then transition to the Garden City location following the move.

At Sciolex Corporation, our top priorities and most valuable resources are our employees, which is why we offer a competitive total compensation package. We are a proud Equal Opportunity Employer (EOE) who celebrates diversity in and out of our organization. Come see where your opportunities for success can flourish.

NOTICE: Sciolex Corporation NEVER asks job applicants to issue any payment, service fees, or banking information to Sciolex Corporation or its recruiters as part of our application process. Before providing any personal information to outside parties, verify that the job you are applying for appears on our Careers site.