{"id":2345050,"url":"https://alion.io/job/scotiabank-data-platform-operations-engineer-2","title":"Data Platform Operations Engineer","company":{"id":1754303,"name":"Scotiabank","domain":"scotiabank.com","url":"https://alion.io/company/scotiabank-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Data Science","role_family":"Data Science","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Databricks","optional":false},{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Spark","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-04T02:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-12T23:08:13Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Requisition ID: 261363\nJoin a purpose driven winning team, committed to results, in an inclusive and high-performing culture.\nThe Data Platform Operations Engineer will play a critical role within the Enterprise Data & AI Technology organization - one of Scotiabank’s most significant enterprise-wide strategic initiatives. This organization drives data enabled decision making, AI innovation, and technology modernization across the Bank.\nThe Data Platform Operations Engineer works under the guidance of senior engineers and platform leads to help maintain site reliability for our Data & AI platforms. This role focuses on monitoring alerts and dashboards, completing routine operational and maintenance tasks using predefined SOPs/runbooks, triaging and escalating incidents, and providing after-hours on-call support on a rotational basis. You will partner with teams such as IAM, Network, Cloud Ops, Security, and client delivery teams to resolve issues and keep the platform stable, secure, and available.\nIs this role right for you? In this role, you will:\nMonitoring & Alert Response: Monitor dashboards and alerts (Azure Monitor/Log Analytics, Databricks, and platform tooling), validate signal vs. noise, and take first-response actions according to SOPs. \nIncident Triage & Escalation: Triage incidents by collecting logs/metrics, identifying likely impact, documenting findings, executing approved remediation steps, and escalating to on-call leads or SMEs with clear context. \nSOP-Driven Maintenance: Perform routine maintenance tasks from predefined runbooks (e.g., operational checks, certificate/secret rotations as directed, housekeeping activities, basic platform validation, scheduled jobs health checks). \nTicket Handling & Request Fulfillment: Work intake from service queues, follow standard procedures for common requests (access requests, connectivity validation, workspace onboarding steps), and ensure requests are completed and communicated within agreed SLAs. \nOperational Communications: Provide timely and accurate updates during incidents and maintenance activities, including status, next steps, and handoffs, using established communication channels and templates. \nReliability & Continuous Improvement: Identify recurring issues and operational pain points, suggest improvements to alerts/runbooks, and contribute to post-incident actions (e.g., updating SOPs, adding monitoring coverage). \nDocumentation & Knowledge Management: Maintain clear operational documentation, ensure runbooks are current, and capture lessons learned to improve onboarding and reduce time-to-resolve. \nAfter-Hours Support (Rotation): Participate in after-hours/on-call rotations and perform approved response actions, escalating when required to meet service reliability targets. \nDo you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:\n2 years of experience in IT operations, production support, or a similar support role. \nFoundational knowledge of cloud concepts (Azure preferred): identity/access basics, networking fundamentals, and how to navigate cloud portals and logs. \nComfort monitoring alerts/dashboards and troubleshooting using logs and metrics (Azure Monitor/Log Analytics or similar tools). \nExposure to data platforms (Databricks, Spark, SQL warehouses, or similar) is an asset; ability to learn quickly is essential. \nBasic scripting ability (Python, Bash, or PowerShell) to run operational checks or automate simple repetitive tasks. \nFamiliarity with ITIL-style incident and change processes (ticketing, triage, documentation, and handoffs) is an asset. \nStrong communication and customer support mindset: able to provide clear updates, follow SOPs precisely, and escalate effectively. \nWillingness to participate in after-hours/on-call rotations as required. \nDegree/college diploma in Computer Science, Engineering, Information Technology, or a related field is preferred (or equivalent practical experience). \nWhat's in it for you?\nDiversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.\nAccessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. \nUpskilling through online courses, cross-functional development opportunities, and tuition assistance. \nCompetitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.\nDynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.\nCommunity Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.\nLocation(s): Canada : Ontario : Toronto\nScotiabank is a leading bank in the Americas. Guided by our purpose: \"for every future\", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.\nAt Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.","description_format":"text","description_chars":6492,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-12T12:15:48Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 6","filings_12m":6,"filings_prev_12m":3,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream; High Wage","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":1}],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.713,"p_room":0.9,"age_days":8,"expected_fill_days":18,"reasons":["conf:0","win:mid","comp:junior,brand"],"computed_at":"2026-10-12T23:13:34Z"},"pay":null,"html_url":"https://alion.io/job/scotiabank-data-platform-operations-engineer-2","json_url":"https://alion.io/job/scotiabank-data-platform-operations-engineer-2.json","meta":{"generated_at":"2026-10-12T23:13:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38103,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754303},"rest":"https://alion.io/mcp/rest/get_company?id=1754303"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscotiabank-data-platform-operations-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscotiabank-data-platform-operations-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscotiabank-data-platform-operations-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scotiabank-data-platform-operations-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscotiabank-data-platform-operations-engineer-2"}]}