{"id":1770208,"url":"https://alion.io/job/scotiabank-fraud-officer","title":"Fraud Officer","company":{"id":1754303,"name":"Scotiabank","domain":"scotiabank.com","url":"https://alion.io/company/scotiabank-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":26,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":33000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3436},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-03T02:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-23T05:59:23Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Requisition ID: 272782\nThanks for your interest in ScotiaGBS, the best campus in Bogota.\nJoin a purpose driven winning team, committed to results, in an inclusive and high-performing environment.\nAbout the role\nPropósito\nContribuye al éxito general del equipo regional de Monitoreo de Fraude de Banca Internacional, asegurando que los objetivos individuales, planes e iniciativas se ejecuten y entreguen en apoyo de las estrategias y objetivos del negocio, facilitando la identificación y escalamiento oportuno de transacciones potencialmente fraudulentas dentro de las jurisdicciones asignadas. Garantiza que todas las actividades se realicen en cumplimiento de las regulaciones aplicables, así como de las políticas y procedimientos internos, contribuyendo a la ejecución efectiva de los procesos de monitoreo de fraude alineados con el apetito de riesgo y los estándares operativos del Banco. Es responsable de analizar alertas generadas por los sistemas de monitoreo transaccional, contactar clientes para validar transacciones inusuales y registrar correctamente las decisiones en las aplicaciones correspondientes. Asimismo, documenta el análisis realizado y las acciones tomadas para cada alerta.\nResponsabilidades\nPromover una cultura centrada en el cliente.\nApoyar la revisión de alertas generadas por herramientas de monitoreo transaccional.\nContactar clientes utilizando guiones y procedimientos de autenticación establecidos.\nRealizar el análisis inicial de alertas y escalar los casos que requieran investigación adicional.\nDocumentar correctamente las acciones, observaciones y resultados en los sistemas de monitoreo.\nMarcar casos de fraude en las herramientas correspondientes de acuerdo con los lineamientos establecidos.\nGestionar oportunamente alertas en tiempo real y casi tiempo real.\nApoyar a analistas y supervisores en la gestión de volúmenes de alertas.\nCumplir con procedimientos, políticas y lineamientos de gestión de riesgos.\nMantener la confidencialidad de la información de los clientes.\nCumplir los estándares de servicio establecidos.\nParticipar en programas de capacitación y actualización sobre fraude.\nComprender y aplicar el apetito de riesgo y la cultura de riesgo del Banco.\nRealizar operaciones eficientes y efectivas conforme a los valores, Código de Conducta y Principios Globales de Ventas de Scotiabank.\nPromover un entorno inclusivo y de alto desempeño.\n Educación, Experiencia, y otra información.\nEstudiante universitario (entre octavo y duodécimo semestre) en Finanzas, Administración de Empresas, Economía, Contabilidad o carreras afines.\nMínimo 1 año de experiencia en monitoreo de riesgos de fraude transaccional.\nConocimiento de productos financieros y procesos de autorización de transacciones.\nExperiencia en herramientas de monitoreo y sistemas de procesamiento transaccional.\nManejo de Microsoft Office.\nConocimiento general de sistemas de información relacionados con monitoreo transaccional.\nHabilidades de comunicación telefónica y asertiva. \nCompetencias\nComunicación efectiva.\nOrientación al cliente.\nTrabajo en equipo.\nAtención al detalle.\nCumplimiento de procedimientos.\n Condiciones Laborales\nCondiciones laborales estándar.\nTurnos rotativos 24/7.\nLocation(s): Colombia : Bogota : Bogota\nScotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.\nAt ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. 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