GBM KYC Officer

Requisition ID: 275202

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Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.

Purpose

GBM Onboarding is a critical component in AML Compliance efforts. The Officer assists in data entry as part of the KYC work done for GBM clients, ensuring compliance with enterprise-wide and local onboarding standards, including regulatory requirements and bank-driven due diligence measures.

Accountabilities

• Champion a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.
• Ensure client data and documentation are aligned with firm policies, standards, and procedures.
• Follow up with internal partners to ensure timely actions on cases requiring their input.
• Update firm systems and databases with information and documentation obtained from clients.
• Handle inquiries and ad hoc requests from internal clients, including Compliance, where required.
• Produce high-quality, error-free work independently and in a timely manner, meeting expected throughput rates.
• Manage workload effectively to prioritize cases, ad hoc requests, and projects in order to meet business demands.
• Understand and stay current with regulatory and tax requirements related to KYC.
• Support activities required for Global GBM clients.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations in accordance with Scotiabank’s Values, Code of Conduct, and Global Sales Principles, while ensuring adherence to business controls related to operational, compliance, AML/ATF, sanctions, and conduct risk obligations.
• Contribute to a high-performance, inclusive work environment.

Reporting Relationships

Primary Manager: Senior Analyst, GBM Onboarding; Assistant Manager, Global Periodic and Regulatory Refresh; Manager, Global Periodic and Regulatory Refresh

Direct Reports: N/A

Shared Reports: N/A

Dimensions

• Supports GBM onboarding activities and requires understanding of KYC/AML requirements.
• Works with stakeholders across multiple business lines and organizational levels.
• Requires strong communication skills and the ability to connect activities across various areas.
• Demands a structured and disciplined approach to data management, metrics, reporting, continuous improvement, and innovation.
• Requires agility, openness to change, and the ability to manage multiple concurrent activities under tight deadlines.
• Involves regular problem solving in environments with high ambiguity and complexity.

Education / Experience / Other Information

• Basic understanding of Capital Markets and Corporate/Investment Banking.
• Undergraduate and/or graduate degree in Finance, Business, Economics, or a related discipline is considered an asset.
• Basic understanding of AML/KYC regulatory frameworks impacting client onboarding is preferred.
• Strong business acumen, judgment, critical thinking, and time management skills.
• Good interpersonal, communication, and negotiation skills to build consensus and obtain cooperation from clients and colleagues.
• Willingness to work outside traditional business hours when required due to the international scope of the business and multiple stakeholders.
• Demonstrated teamwork, collaboration, responsiveness, accountability, and ownership.
• Ability to quickly learn policies, procedures, systems, processes, and controls.
• Written and verbal proficiency in English is mandatory.

Working Conditions

• Standard office-based environment.
• Non-standard working hours may be required.

Location(s): Colombia : Bogota : Bogota

Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.