{"id":1683295,"url":"https://alion.io/job/scotiabank-senior-business-analyst","title":"Senior Business Analyst","company":{"id":1754303,"name":"Scotiabank","domain":"scotiabank.com","url":"https://alion.io/company/scotiabank-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":44,"ghost_share":0,"stale_share":0,"repost_share":0.023,"time_to_fill_p50_days":17,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":161},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-09-29T02:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-11-03T06:53:48Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Requisition ID: 263042\nJoin a purpose driven winning team, committed to results, in an inclusive and high-performing culture.\n***This is a 12 a months contract opportunity***\nThe Senior Business Analyst is part of the Employee Technology Solutions & Support team within the Employee Digital Experience (EDX) department. The team focuses on transforming the technology support experience by driving innovation, enhancing digital capabilities, and enabling impactful organizational change for Scotiabank employees.\nIn this role, you act as a key collaborator on agile project teams, responsible for eliciting, analyzing, and defining business requirements and technology-agnostic solutions. You bridge the gap between business stakeholders and technology partners (e.g., vendors, infrastructure, and development teams) to deliver effective outcomes.\nThe role requires a strong foundation in business analysis best practices, along with the ability to quickly learn new tools, technologies, and processes to support evolving team priorities and strategic initiatives.\nIs this role right for you? In this role, you will:\nLead collaborative sessions and partner with business and technical teams to gather, analyze, and review requirements for system changes, process improvements, and project delivery, while advocating for a strong customer experience. \nCreate project artifacts to communicate updates and document findings and analysis, such as business and technical requirements, gap analyses, scope matrices, use cases, sequence diagrams, future-state proposals, and UAT plans. \nWork closely with the development and project teams during delivery to implement requirements, capture defects, prioritize work, and guide QA testing so test cases align with requirements and user stories. \nDeliver training and ongoing change management support before and after implementation of services, products, or processes. \nPromote a high-performance, inclusive work environment. \nActively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. \nDo you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:\n3+ years of experience working as a business analyst, business systems analyst or related field. \nAbility to operate, adapt and pivot in a demanding, dynamic environment, multiple tasks, competing priorities, working with numerous partners and tight deadlines. \nGood understanding of current technology practices, systems development techniques, including requirements specification and testing methodologies, and keep current with rapidly changing technology to effectively apply technology to the solution of a business problem. \nAbility to adapt at working in both Agile and traditional Waterfall SDLC methodologies. \nWorking knowledge or exposure to Service Now \nAbility to deliver on multiple concurrent projects. \nAbility to work both independently and collaboratively within a business team. \nStrong communications skills \nHighly motivated self-starter willing to jump in and learn new tools as needed to support strategic initiatives. \nBachelor’s degree or higher in business administration or computer science \nITIL, or equivalent certifications. \nExperience in global or multi-regional support environments. \nBilingualism (English/Spanish) \nWhat's in it for you?\nDiversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. \nAccessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. \nUpskilling through online courses, cross-functional development opportunities, and tuition assistance. \nCompetitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. \nDynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration. \nCommunity Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs. \nLocation(s): Canada : Ontario : Toronto\nScotiabank is a leading bank in the Americas. Guided by our purpose: \"for every future\", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.\nAt Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. 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