{"id":1683527,"url":"https://alion.io/job/scotiabank-senior-infrastructure-support-analyst","title":"Senior Infrastructure Support Analyst","company":{"id":1754303,"name":"Scotiabank","domain":"scotiabank.com","url":"https://alion.io/company/scotiabank-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":148000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":371},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"FortiGate","optional":false},{"name":"VLAN","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-09-25T02:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-12T12:23:16Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Requisition ID: 250160\nSalary Range: -\nPlease note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.\nJoin a purpose driven winning team, committed to results, in an inclusive and high-performing culture.\nGlobal Banking and Markets\nGlobal Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.\nGlobal Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.\nBe part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!\nPurpose\nScotiabank’s Global Technology Enterprise Platform (GTEP) - Global Network Engineering (GNE) mandate is to focus on delivering a voice and data network that is highly available, resilient, and enables Scotiabank businesses to operate globally without barriers, under the banner of “One Network, One Bank.” This includes the delivery of solutions that are cost effective, meet business needs, can scale seamlessly, and are secure.\nAs the Campus and Branch arm for the Bank, there is a primary focus on providing end to end connectivity and solutioning for our Global Bank technology across all regions and business partners servicing data centre, campus and remote branches. Where the focus will be on the US Operations.\nWhat You'll Do\nYou will play a critical part in the deployment, and operation of Scotiabank’s US network services as it pertains to Voice & Network, Security and WAN technologies. You will work with technical and business subject matter experts on various projects with focus on security and network segmentations in which your role will be both remote and in office working environment. Through the various projects and day to day operations will ultimately meet the requirements of the business in deploying a new infrastructure, technology and security compliance items. This will be inline with Bank and divisional standards, best practices, roadmaps and sustained support structures while meeting business goals and considering technology trends.\nYou will serve as the primary technical lead for US networking services with responsibility for engineering, supporting and continuously improving WIFI, LAN, WAN, Voice Telephony and Network Segmentation across all US offices and their connectivity back to global Data Centres. This role is central to advancing the Bank’s tactical and strategic segmentation programs, especially WAN, VPN and IoT segmentation workstreams documented in the US segmentation initiatives.\nYou will work closely with Canadian and global teams to ensure a secure, resilient, and scalable network foundation in line with GTEP standards and audit/regulatory requirements reflected in US segmentation activities\nKey Responsibilities:\nDesign, implement, and optimize enterprises WiFi and campus network solutions .\nEngineer and support robust LAN architectures, VLAN design, switch deployments and local office integrations.\nLead WAN connectivity engineering between US sites and Data Centres, including routing, failover, QoS, and bandwidth optimization\nImplement and support WAN ACL approaches used for US Geo-segmentation (e.g. country based access restrictions and whitelist/blacklist models)\nLead deployment of US segmentation strategy WAN, VPN, IoT, including ACL planning, testing, and rollout.\nOwn segmentation configuration for WiFi/LAN networks in US locations, including VLAN restructuring and switch-port ACL deployment\nSupport audit-driven segmentation initiatives, working with Security Architecture and audit teams to meet control requirements\nMaintain documentation and ensure alignment with enterprise-wide segmentation frameworks\nDesign and maintain reliable, secure, low-latency connectivity between US offices and Global Data Centers.\nTroubleshoot cross-border routing issues, latencies anomalies, and end to end services paths.\nCollaborating with Data Center Build teams\nProvide senior-level support for complex network incidents\nEscalation point for LAN/WAN/WIFI outages, segmentation-related disruptions and ACL changes impacts\nParticipate in rotational on-call after-hours deployments as required for production cutovers and US Rollouts windows.\nWhat You'll Bring\nDemonstrate excellent communication (verbal/written/presentation) skills to be able to work well with technical peers & business stakeholders at different levels with the organization.\nPossess excellent interpersonal skills to be able to collaborate and work closely with external vendors.\nAt least 5+ years of hands-on technical working experience in supporting, deploying and interconnecting various data network technologies at an enterprise scale, like LAN/WAN, SDWAN, Wi-Fi & WAN optimization.\nHands-on technical working experience with various networking operations systems, such as Cisco, Aruba, Silverpeak, Juniper Screen OS, and FortiOS.\nDemonstrate technical working knowledge of IP enabled voice network technologies, VOIP network design and VOIP integration.\nDemonstrate technical working knowledge of DNS/DHCP/IPAM, access list and other IP services.\nPossess the ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions.\nWork as part of a team, as well as work independently or with minimal direction.\nPossess good time management and organizational skills to effectively manage high scale project.\nPost-secondary education in computer science, computer engineering or related field required.\nCisco (CCNA/CCNP/CCIE), firewall (Juniper/Fortigate), and Security certifications are preferred.\nEnsure Network Security Controls are maintained and enforced across all networking environments.\nMaintain Network Segmentation standards to ensure proper isolation and security between environments.\nLocation(s): United States : Texas : Dallas\nScotiabank is a leading bank in the Americas. Guided by our purpose: \"for every future\", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.\nAt Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.\nScotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.","description_format":"text","description_chars":8123,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-02T09:53:50Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.74,"p_room":0.75,"age_days":17,"expected_fill_days":18,"reasons":["conf:4","velocity","win:late","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/scotiabank-senior-infrastructure-support-analyst","json_url":"https://alion.io/job/scotiabank-senior-infrastructure-support-analyst.json","meta":{"generated_at":"2026-10-12T15:51:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25110,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754303},"rest":"https://alion.io/mcp/rest/get_company?id=1754303"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscotiabank-senior-infrastructure-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscotiabank-senior-infrastructure-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscotiabank-senior-infrastructure-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scotiabank-senior-infrastructure-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscotiabank-senior-infrastructure-support-analyst"}]}