{"id":1683693,"url":"https://alion.io/job/scotiabank-senior-systems-support-analyst","title":"Senior Systems Support Analyst","company":{"id":1754303,"name":"Scotiabank","domain":"scotiabank.com","url":"https://alion.io/company/scotiabank-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":98000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":21},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-09-21T02:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-06T00:58:35Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Requisition ID: 255399\nJoin a purpose driven winning team, committed to results, in an inclusive and high-performing culture.\nThe Canadian Banking Products Engineering team is looking for a Senior Systems Support Analyst, to play a critical role in being the liaison between the business stakeholders and the technology development teams. In this role, the Senior Systems Analyst would be responsible for supporting the Private Banking domain from technical documentation, delivery and resolution of roadblocks perspective.\nIs this role right for you? In this role, you will:\nUnderstand business processes and technology landscape, responsible to keep a wholistic view on the domain's current and future system needs.\n\nEnsure that technical specifications are clearly, accurately and thoroughly documented and understood for both system changes and/or process changes.\n\nEnsure sign off and completeness of technical requirements and specifications from both technology and business owners.\n\nInvestigate and resolve incidents independently and escalate complex issues as needed.\n\nDevelop and maintain relationships with stakeholders and subject matter experts on both technology and business areas.\n\nDevelop detailed progress reports and timely communications to key stakeholders and domain leads\n\nDevelop a strong knowledge of the product backlog and work closely within the domain team, ensuring systems requirements are assigned to the right technology teams\n\nProvide support/guidance with test validations, implementation, and manages transitioning the change to a steady state maintenance function\n\nDo you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:\nUniversity degree in Computer Science, Information Technology, Engineering or related field\n\n5+ years experience as a Systems Analyst in a complex enterprise environment.\n\nAbility to break down high level requirements into structured insights and actionable outcomes.\n\nAbility to deliver results in face paced, challenging and dynamic environment.\n\nStrong verbal and troubleshooting skills\n\nProficiency in JIRA, Confluence, system architectural design, data mapping and system flows.\n\nProficiency in Agile/Scrum and SDLC methodologies\n\nWhat's in it for you?\nDiversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.\n\nAccessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.\n\nUpskilling through online courses, cross-functional development opportunities, and tuition assistance.\n\nCompetitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.\n\nDynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.\n\nCommunity Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.\n\nLocation(s): Canada : Ontario : Toronto\nScotiabank is a leading bank in the Americas. Guided by our purpose: \"for every future\", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.\nAt Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.","description_format":"text","description_chars":4746,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-02T09:55:45Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 6","filings_12m":6,"filings_prev_12m":3,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream; High Wage","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.84,"p_room":0.9,"age_days":14,"expected_fill_days":22,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-05T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/scotiabank-senior-systems-support-analyst","json_url":"https://alion.io/job/scotiabank-senior-systems-support-analyst.json","meta":{"generated_at":"2026-10-06T02:17:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3343,"day_limit":5000,"remaining_today":1657,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754303},"rest":"https://alion.io/mcp/rest/get_company?id=1754303"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscotiabank-senior-systems-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscotiabank-senior-systems-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscotiabank-senior-systems-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scotiabank-senior-systems-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscotiabank-senior-systems-support-analyst"}]}