{"id":1942433,"url":"https://alion.io/job/scotiabank-sr-manager-fx-application-support-capital-markets-technology","title":"Sr Manager, FX Application Support (Capital Markets Technology)","company":{"id":1754303,"name":"Scotiabank","domain":"scotiabank.com","url":"https://alion.io/company/scotiabank-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":44,"ghost_share":0,"stale_share":0,"repost_share":0.045,"time_to_fill_p50_days":16,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":96000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":34},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false},{"name":"JavaScript","optional":true},{"name":"Node JS","optional":true}],"status":"live","first_seen_at":"2026-10-06T02:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-31T05:52:23Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Requisition ID: 257561\nJoin a purpose driven winning team, committed to results, in an inclusive and high-performing culture.\nThe Team\nGlobal Banking and Markets Engineering supports Scotiabank’s FX and Capital Markets businesses. The FX Application Support function is responsible for ensuring stability, resilience, and continuous improvement of critical trading and post trade platforms operating in a global environment.\nThe Role\nThe Senior Manager Application Support FX Technology is accountable for end to end production support, operational governance, and people leadership for FX platforms. This role combines people management and strategic ownership with the ability to be hands on when required, particularly during major incidents, complex investigations, and operational risk reduction initiatives.\nThe role owns outcomes for production stability, incident response quality, and operational maturity.\nIs this role right for you? In this role you will:\nPeople Leadership and Team Management\nLead, manage, and develop a team of application support analysts and senior leads supporting FX platforms\nSet clear expectations around ownership, escalation, on call readiness, and operational discipline\nDrive accountability for incident response, problem management, and change outcomes\nManage hiring, onboarding, performance management, coaching, and career development\nEnsure sustainable coverage models including follow the sun support where applicable\nProduction Support and Hands On Leadership\nOwn the overall health, availability, and performance of FX production applications\nBe hands on during major incidents and complex production issues, providing technical direction and leadership\nParticipate in deep dive analysis for recurring or high risk issues to drive permanent fixes\nEnsure monitoring, alerting, and proactive issue detection are effective and continuously improved\nIncident and Problem Management\nAct as incident commander for high severity production outages\nDrive high quality root cause analysis with clear ownership and measurable remediation actions\nChallenge Vendors and internal teams to deliver meaningful, timely outcomes\nEnsure lessons learned translate into concrete improvements\nStakeholder and Relationship Management\nServe as the primary technology contact for FX business stakeholders\nBuild strong partnerships with Trading, Operations, Engineering, Infrastructure, and Vendor teams\nRepresent FX support in governance forums, leadership discussions, and post incident reviews\nCommunicate clearly and confidently with senior management during critical situations\nChange and Release Governance\nEnforce strong change management and production readiness standards\nReview and approve deployment plans, success criteria, and rollback strategies\nEnsure support teams are prepared for releases and operational impacts are understood\nOwn post implementation reviews and track actions to closure\nOperational Maturity and Risk Reduction\nDrive improvements through automation, tooling, and process enhancements\nEnsure failover readiness, capacity validation, and disaster recovery preparedness\nIdentify and mitigate systemic risks across people, process, and technology\nDo you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:\nRequired Experience and Skills\nProven experience managing application support teams in a trading or capital markets environment\nStrong understanding of FX business flows and operational risk\nAbility to be both a people leader and a hands on technical leader when required\nDemonstrated experience leading major incidents and driving complex remediation\nStrong stakeholder management and communication skills\nTechnical Awareness and Capability\nSolid hands on understanding of databases such as Oracle or SQL Server\nFamiliarity with distributed systems, integration patterns, and failure modes\nExperience with monitoring and observability tools\nExposure to automation and modern platform architectures\nWhat's in it for you?\nDiversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.\nAccessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.\nUpskilling through online courses, cross-functional development opportunities, and tuition assistance.\nCompetitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.\nCommunity Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.\nLocation(s): Canada : Ontario : Toronto\nScotiabank is a leading bank in the Americas. Guided by our purpose: \"for every future\", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.\nAt Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.","description_format":"text","description_chars":6400,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-06T04:08:12Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 6","filings_12m":6,"filings_prev_12m":3,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream; High Wage","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.775,"p_room":0.45,"age_days":25,"expected_fill_days":16,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/scotiabank-sr-manager-fx-application-support-capital-markets-technology","json_url":"https://alion.io/job/scotiabank-sr-manager-fx-application-support-capital-markets-technology.json","meta":{"generated_at":"2026-10-31T23:42:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37143,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754303},"rest":"https://alion.io/mcp/rest/get_company?id=1754303"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscotiabank-sr-manager-fx-application-support-capital-markets-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscotiabank-sr-manager-fx-application-support-capital-markets-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscotiabank-sr-manager-fx-application-support-capital-markets-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scotiabank-sr-manager-fx-application-support-capital-markets-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscotiabank-sr-manager-fx-application-support-capital-markets-technology"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1942433}},{"tool":"search_jobs","arguments":{"company":"scotiabank.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1942433},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}