{"id":3000554,"url":"https://alion.io/job/scriptpro-implementation-specialist-automation-systems","title":"Implementation Specialist, Automation Systems","company":{"id":176631,"name":"ScriptPro","domain":"scriptpro.com","url":"https://alion.io/company/scriptpro","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mission, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T20:45:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-24T08:58:16Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Who is ScriptPro?\nImagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.\nThe roles within ScriptPro’s Field Operations department involve direct interaction with customers, which provides an unique opportunity to understand their needs and deliver tailored solutions. These teams are involved with the implementation and maintenance of our customers’ environment and infrastructure. This is a technical and collaborative role with the ability to make an impact on pharmacy systems.\nJob Summary: The Implementation Manager, Automation Systems will assess client business systems and effectively integrate applicable hardware and software solutions, including system implementations, upgrades, custom development projects, and coordinating new contract set ups with the ScriptPro Robotic System. This person will work closely with other Robotic Project Managers serving as a liaison between the customer and internal teams throughout the Robotic System implementation life cycle, coordinating project schedules, and facilitating tasks with multiple departments to ensure all project phases are documented and completed properly.\nReporting Relationship: Manager, Workflow Systems Project Management\nShift: Generally, Monday through Friday 8am-5pm; on-call during project which may include evenings or weekends. This hybrid role requires a combination of weekly on-campus and remote work with specific days varying based on departmental policy and business need. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.\nScope of the Role:\nWork with customers to gather, manage, and prioritize requirements\nPrepare customer specification documents, interface documents, business rules, data mapping, and other documentation as necessary for development teams\nCommunicate with both internal and external teams, including third party vendors, to ensure all parties are knowledgeable regarding scope of work, timeline, and deliverables\nProactively resolve conflicts, handle ambiguity, and facilitate groups to achieve objectives\nMaintain knowledge of all company products in order to conduct effective installations\nManage multiple customer accounts throughout implementation\nTravel to meet with new customers and gather site-specific information; requires about 30% travel (equal amounts of long-distance driving and air travel) \nPerform other duties as assigned\nRequired Qualifications:\nBachelor's degree in technical discipline, Project Management, related field is preferred\nProficiency with Microsoft Office program suite [e.g. Excel, Word, Project, Visio]\nExperience with software application installations, client/server relationships, networking, and database structure/management\nStrong negotiation skills and the ability to effectively navigate constraints and balance customer and company requirements\nAbility to evaluate and effectively prioritize competing demands of varying scope and complexity\nBusiness-casual attire, at a minimum, is required while in the office and when meeting with customers; personal hygiene and appearance must be well maintained\nAbility to adjust work hours as required to meet workload and project delivery needs\nRequires effective email and telephone communication skills, with an emphasis on timely responses, audience-appropriate messaging, and professional etiquette in a fast-paced environment\nExceptional verbal and written communication skills; ability to communicate among project stakeholders appropriately and in a timely manner\nExceptional analytical skills and the ability to assess risks/obstacles and provide positive alternative solutions as necessary\nExceptional time management and organizational skills\nDedicated to providing excellent customer service and representing ScriptPro in a professional manner in all situations\nPreferred Qualifications:\nBilingual in Spanish and/or French \nPharmacy or healthcare industry experience \nExperience with ScriptPro products\nRemote Work Requirements:\nMust have high-speed reliable internet access with a hard-wired connection\nMust have a distraction free home office workspace\nMust be willing to participate in video virtual meetings (camera on) \nEmployment Conditions:\nScriptPro develops, sells, and supports state-of-the-art products and services for healthcare system customers, including federal agencies such as Department of Defense, VA, Indian Health Services and major hospital systems across the U.S. and Canada. These customers require specific security clearances and health-related tests and vaccines for site access. As a condition of employment, you may be required to obtain federal security clearance (See the Standard Form 85), which can include background checks such as criminal history and drug testing, and/or provide proof of health screenings including tuberculosis, annual flu, and COVID vaccinations (medical or religious exemptions will be considered). Crossing the U.S.-Canada border requires a valid passport, no criminal charges, and compliance with Canadian immigration policies (see Canada Inadmissibility List). If your role requires these clearances or health documentation, completion will be mandatory for employment.\nThis position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization’s security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies.\nWorking Conditions:\nRequires routine use of standard equipment and extended computer use. Employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.\nScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.\nThe company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, we will engage only with pre-approved, contracted agency partners.\nThe company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.\nPlease visit www.scriptpro.com to learn more about the mission of our company.","description_format":"text","description_chars":7060,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"French","level":"Proficiency (C2)","optional":true},{"language":"Spanish","level":"Proficiency (C2)","optional":true}]},"benefits":["Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Laboratory & Pharmaceutical Robotics","Hospital Operations Software"],"lifecycle":[{"event":"open","at":"2026-10-21T12:03:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.9,"p_room":1,"age_days":7,"expected_fill_days":30,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/scriptpro-implementation-specialist-automation-systems","json_url":"https://alion.io/job/scriptpro-implementation-specialist-automation-systems.json","meta":{"generated_at":"2026-10-24T10:46:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15430,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176631},"rest":"https://alion.io/mcp/rest/get_company?id=176631"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscriptpro-implementation-specialist-automation-systems"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscriptpro-implementation-specialist-automation-systems"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscriptpro-implementation-specialist-automation-systems"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scriptpro-implementation-specialist-automation-systems\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscriptpro-implementation-specialist-automation-systems"}]}