{"id":3605238,"url":"https://alion.io/job/scrumconnect-consulting-content-designer","title":"Content Designer","company":{"id":3861039,"name":"Scrumconnect Consulting","domain":"scrumconnect.com","url":"https://alion.io/company/scrumconnect","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"B","score":82,"open_postings":14,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Design","role_family":"Design","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newcastle upon Tyne, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-11-02T11:31:09Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-12T15:35:17Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About Scrumconnect Consulting\nScrumconnect Consulting is a UK national, award-winning SME software development consultancy with over 300 consultants across the UK.\nWe partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives.\nWe take as much pride in our people, culture, and work-life balance as we do in our mission to make public services simpler, faster, and more accessible.\nCollaborative, entrepreneurial, and dedicated to problem-solving, we bring the step-change our customers need to sustain innovation.\nAbout the Role\nWe are looking for an experienced Content Designer to support a project focused on improving and restructuring content for Applicants and Developers.\nThe purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement.\nMandatory travel to Newcastle is required 3 days per week.\nKey Responsibilities\nUnderstand and benchmark the current content against standards and best practices.\nMap and document current user journeys, validating them with internal and external stakeholders.\nDefine and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities.\nCapture stakeholder insights and combine them with user research to establish design principles.\nRedesign content based on best practice, accessibility, and user-centred design standards.\nAgree the revised content with stakeholders and test it with a range of users.\nIterate content based on user research findings and other feedback.\nClearly articulate user needs and how content standards will be implemented.\nConduct detailed playback and seek agreement on new content with stakeholders.\nDocument lessons learned throughout the process.\nDevelop and agree a content strategy and governance process for future changes.\nDeliver a complete handover to internal teams.\nSkills and Experience\nStrong experience working as a Content Designer in multidisciplinary digital teams.\nProven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards.\nExperience with user research and usability testing, using insights to iterate content.\nAbility to collaborate effectively with stakeholders, product teams, and developers.\nExcellent communication skills to explain design decisions and gain buy-in.\nFamiliarity with content management systems and version control tools.\nExperience working in Agile environments and contributing to sprint activities.\nWhat We Value\nAt Scrumconnect, diversity, inclusion, and accessibility are at the heart of what we do.\nWe welcome applications from people of all backgrounds and are proud to be a Disability Confident employer.","description_format":"text","description_chars":2849,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Professional Services","Travel & 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