{"id":3453922,"url":"https://alion.io/job/scrumlaunch-senior-product-manager","title":"Senior Product Manager","company":{"id":4485968,"name":"ScrumLaunch","domain":"scrumlaunch.com","url":"https://alion.io/company/scrumlaunch","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Ukraine"],"countries":["UA"],"hiring_countries":["UA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":67000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4457},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Confluence","optional":true},{"name":"Cursor","optional":true},{"name":"Figma","optional":true},{"name":"GitHub","optional":true},{"name":"Jira","optional":true},{"name":"Linear","optional":true},{"name":"Notion","optional":true},{"name":"Slack","optional":true}],"status":"live","first_seen_at":"2026-10-26T21:50:07Z","employer_posted_date":null,"last_verified_at":"2026-10-26T21:50:07Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"ScrumLaunch is a software development company supporting fast-growing US startups across various industries, with locations in Los Angeles, CA, and Portland, OR. We partner with startups by embedding product and engineering teams directly into their core operations.\n\nFor this role, we are looking for a Senior Product Manager to own consumer-facing mobile and scheduling products from concept through launch and iteration. This role is ideal for a PM who has built B2C products used by real consumers on a daily basis, has deep familiarity with booking/scheduling/availability logic, and knows how to design transactional flows (booking, payment, cancellation, membership) that feel effortless even when the underlying business rules are complex.\n\nYou will be responsible for defining the end-to-end member/user experience across mobile and web surfaces, working closely with Engineering, Design, and Data teams to ship features that drive engagement, retention, and conversion. This includes designing booking and scheduling logic, membership/eligibility rules, multi-location or multi-tenant product behavior, and notification/lifecycle flows. You will also be expected to identify where AI agents and automation can meaningfully improve the consumer experience — from personalized recommendations to proactive, agent-driven suggestions — while keeping the product simple and trustworthy for end users.\n\nThis is a hands-on, high-ownership role for a PM who thinks in terms of user journeys and funnels as much as backlogs, and who is comfortable managing the operational complexity that comes with real-time availability, payments, and multi-party bookings.\n\nRequirements\n\nMust Have\n\n5+ years of Product Management experience, with a strong track record of building and scaling B2C products used directly by consumers.\n\nProven experience owning mobile applications (iOS and/or Android) from requirements through release, including app-store considerations, mobile-specific UX constraints, and cross-platform prioritization.\n\nDirect experience with scheduling, booking, appointment, calendar, or resource-availability systems — including handling double-booking prevention, real-time availability, cancellation/refund policy logic, and multi-party transactions.\n\nExperience designing and documenting complex consumer transactional workflows (e.g., booking + payment + split payment, membership eligibility, multi-step checkout).\n\nAI Agent orchestration experience — practical experience scoping, designing, or delivering AI-agent-driven features such as personalized recommendations, proactive notifications, conversational assistants, or automated matching/suggestion engines.\n\nStrong product analytics skills: comfortable defining KPIs, working with funnels/cohort data, and using data to prioritize the roadmap.\n\nExperience managing products with multi-location, multi-tenant, or multi-market complexity (e.g., different pricing, policies, or configurations per location).\n\nStrong cross-functional collaboration skills across Engineering, Design, QA, and Marketing/Growth.\n\nStrong documentation skills: PRDs, user journeys, functional requirements, and acceptance criteria for consumer-facing features.\n\nExperience working within Agile delivery environments, including backlog prioritization and release planning.\nNice to Have / Would Be a Plus\n\nExperience with membership, subscription, or loyalty program products (tiered pricing, lifecycle automation, points/rewards).\n\nExperience with CRM or lifecycle marketing automation (segmentation, triggered campaigns, churn/win-back flows).\n\nExperience migrating consumer users off a third-party booking/scheduling vendor onto an owned platform.\n\nFamiliarity with payment processing integrations (e.g., Stripe or equivalent), including split payments and refund logic.\n\nExperience with social or community features layered on top of a transactional product (e.g., matchmaking, groups, activity feeds).\n\nBackground in hospitality, fitness, wellness, sports, or other appointment-driven consumer verticals.\nWhat Makes Someone Successful in This Role\n\nThinks like a consumer first — obsessive about reducing friction in booking, payment, and everyday usage flows.\n\nComfortable translating messy, real-world operational rules (cancellation windows, eligibility, multi-location pricing) into clean, scalable product logic.\n\nData-driven: uses analytics and user behavior to prioritize, not just stakeholder opinion.\n\nStrong at balancing near-term feature delivery with long-term platform scalability (e.g., supporting new locations/markets without re-architecture).\n\nPragmatic about where AI adds real consumer value versus where it adds complexity without benefit.\n\nEffective at aligning Engineering, Design, and Growth around a shared view of the user journey.\n\nComfortable owning ambiguity in fast-moving, growth-oriented environments.\n\nDetail-oriented about edge cases — the PM who catches the double-booking, the abandoned-cart, or the mid-cycle proration case before it ships.\nResponsibilities\n\nOwn the end-to-end roadmap for consumer-facing mobile and web product experiences.\n\nDefine and document booking/scheduling logic, including availability rules, eligibility, cancellation/refund policy, and multi-party or split transactions.\n\nTranslate business and operational rules into clear PRDs, user journeys, functional requirements, and acceptance criteria.\n\nPartner with Engineering and Architecture on technical feasibility for real-time availability, payments, and multi-location/multi-tenant logic.\n\nScope and define AI-agent-driven features (e.g., personalized recommendations, proactive suggestions, automated matching) with clear success criteria and guardrails.\n\nManage backlog prioritization, sprint planning, refinement, and release planning for the consumer product.\n\nDefine and track product KPIs (conversion, retention, engagement, booking completion rate) and translate insights into roadmap priorities.\n\nCollaborate with Design on user flows, wireframes, and usability validation for mobile-first experiences.\n\nCoordinate cross-functional teams (Engineering, QA, Design, Growth/Marketing) through discovery, build, and launch.\n\nOwn membership, loyalty, or lifecycle feature definition where applicable, including automation of renewal/upgrade/downgrade flows.\n\nIdentify and resolve dependencies, risks, and blockers across mobile, backend, and third-party integration workstreams.\n\nFacilitate product demos, stakeholder reviews, and go-to-market readiness checkpoints.\n\nMaintain roadmap documentation, decision logs, and product performance reporting.\n\nContinuously iterate on the product based on usage data, user feedback, and market/competitive analysis.\nTools\n\nJira, Linear, or similar project management platforms\n\nNotion, Confluence, or similar documentation tools\n\nFigma\n\nSlack\n\nGitHub, Cursor, and agentic development tooling\n\nProduct analytics platforms (e.g., Amplitude, Mixpanel, or equivalent)\n\nPayment and scheduling infrastructure familiarity (e.g., Stripe, calendar/availability engines)\nCooperation terms\n\nB2B cooperation under a Consulting Agreement\n\n12 days of Paid Time Off per year\n\n5 days of Medical Time Off per year\n\n3 paid holidays per year\n\nPsychologist Consultations for mental well-being\n\nProfessional Development Budget — courses and conferences\n\nEnglish lessons","description_format":"text","description_chars":7356,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"Ukraine","iso":"UA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-29T12:21:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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