Forward Deployed Engineer (Intermediate)

The Role

We are looking for an Intermediate Forward Deployed Engineer to join the Scrums.com talent network. You will work close to the customer, translating real operational problems into production software and applied AI workflows. You will configure and extend the Scrums.com AI agent harness, integrate customer systems and deploy solutions through our Software Engineering Orchestration Platform. This is a hands-on engineering role for someone who can move between discovery, code, data, deployment and customer conversations with support from senior technical leaders.

What You Will Work On

• Work with customers, solution architects and senior Forward Deployed Engineers to understand operational problems and turn them into clear technical workflows.
• Build and maintain applied AI applications, agents, automations and integrations using Python and TypeScript.
• Configure tools, context, permissions, evaluations and guardrails within the Scrums.com AI agent harness.
• Deploy, observe and improve customer solutions through the Scrums.com Software Engineering Orchestration Platform.
• Connect models and agents to APIs, databases, enterprise applications and customer data sources.
• Write production-quality code, tests, documentation and runbooks for the workflows you own.
• Investigate incidents, triage support requests and resolve defects with appropriate guidance.
• Measure workflow quality, reliability, latency and cost, then implement practical improvements.

What We Look For

• 3+ years of professional software engineering, data engineering or machine learning engineering experience.
• Production experience with Python and working knowledge of TypeScript or JavaScript.
• Experience integrating REST APIs, databases and third-party services.
• Working knowledge of SQL and modern cloud development practices.
• Familiarity with large language models, retrieval, tool calling, prompt design or agentic workflows.
• Ability to debug unfamiliar systems and explain technical decisions clearly to customers and teammates.
• A degree in computer science, engineering, data science or a related field, or equivalent professional experience.

Why Scrums.com

• Work on applied AI deployments tied to real customer operations, not isolated demonstrations.
• Use the Scrums.com AI agent harness to govern context, tools, permissions, evaluations and model behaviour in production.
• Deliver through a Software Engineering Orchestration Platform that connects engineers, AI agents, infrastructure and software workflows.
• Join a global expert network of 10,000+ engineers and work with customers across the UK, Europe, Africa and the United States.
• Take on long-term, high-trust engagements with support from Scrums.com talent, delivery and technical teams.
• Apply once and be considered for relevant customer deployments across the Scrums.com network, with no fees or subscription for engineers.

Working Model

This is a location-based remote role. You must be based in, or willing to relocate to, the named metro area. Most delivery is remote, with working hours aligned to the customer and occasional travel to customer or Scrums.com offices when a deployment requires it. You will collaborate primarily during UK, European and South African business hours.

Engineering in Johannesburg

Johannesburg is Africa's largest corporate and financial centre, with deep demand for applied AI across banking, insurance, telecommunications, retail and industrial businesses. Scrums.com's Johannesburg operation connects engineers to complex enterprise deployments in South Africa and international markets.

Application Process

Apply through Scrums.com with your CV or engineering profile. Shortlisted candidates will complete an initial talent review, a practical technical assessment and role-specific interviews. For customer engagements, a final customer conversation may be required before matching and onboarding.

AI Interviewing

Scrums.com may use AI-assisted tools to help organise application information and support an efficient recruitment process. Hiring decisions include human review. Candidates may use AI tools for preparation, but submitted work must accurately represent their own skills, experience and judgement.

Equal Opportunity

Scrums.com is an equal opportunity employer and talent network. We consider qualified applicants without discrimination on the basis of race, colour, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status or any other status protected by applicable law. Reasonable accommodation is available during the application and interview process.