{"id":682273,"url":"https://alion.io/job/sealanddesign-inside-sales-representative","title":"Inside Sales Representative","company":{"id":684796,"name":"Seal & Design","domain":"sealanddesign.com","url":"https://alion.io/company/sealanddesign","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Clarence, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-06T00:00:00Z","employer_posted_date":"2026-07-06","last_verified_at":"2026-11-08T07:48:22Z","board_verified":true,"closed_at":null,"days_open":125,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":124},"description":"Seal & Design is a family-owned company founded and headquartered in Clarence, NY with five divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.\nSeal & Design’s customer focused attitude allows us to exceed customers’ expectations. We are world-class.\nTo learn more about us visit www.sealanddesign.com and view our recruiting video at https://youtu.be/Bae9usXohso.\nPay: $60K - $70K\nRESPONSIBILITIES:\nAct as the primary contact for assigned customer accounts, ensuring responsive communication and a high level of customer service.\nPartner with Account Managers, Strategic Account Managers, the Inside Sales Manager, and Outside Sales team to support account activities, customer requests, special projects, and administrative needs.\nAccurately process sales orders and provide customers with final order confirmations.\nPrepare and present quotes to customers, ensuring accuracy, timeliness, and alignment with customer requirements.\nManage assigned new business inquiries and coordinate appropriate follow-up.\nSource purchased parts and raw materials to support customer quotes, orders and production requirements.\nCreate and maintain purchased part SKUs and related information in the operating system.\nProactively communicate order changes, delays, and updates to customers and internal teams.\nReceive, document, and coordinate follow-up on customer complaints, including initiation of the RMA process when applicable.\nShare relevant customer, order, and account information with internal departments to support efficient service and issue resolution.\nMaintain accurate customer, order, and account information in internal databases and systems.\nFollow all company safety, security, operational, and procedural requirements.\nRequirements\nBachelor's degree and/or two (2) years related experience in a business-to-business setting\nProficiency working with business systems and Microsoft Office Suite\nStrong attention to detail and accuracy\nSolid mathematical and analytical skills \nExcellent written and verbal communication skills\nStrong organizational, problem-solving, and time management abilities, with the capacity to manage multiple priorities\nAbility to work independently and collaboratively 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