{"id":2425437,"url":"https://alion.io/job/sealingtech-operational-support-engineer","title":"Operational Support Engineer","company":{"id":692053,"name":"SealingTech","domain":"sealingtech.com","url":"https://alion.io/company/sealingtech-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Annapolis Junction, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":172000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":371},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-13T05:16:36Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T11:19:58Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Location: Annapolis Junction, MD\nType: Onsite\nTravel: 15%\nAbout Us:\nSealing Technologies, a Parsons company, innovates and delivers high-performance deployable anywhere technologies that push what's possible at the edge, enabling organizations across the globe to solve complex challenges with speed and confidence. We design, engineer, and deliver products and deployable technologies built for environments where traditional infrastructure falls short.\nPosition Overview:\nSealing Technologies, a Parsons Company, is looking to hire a Operations Support Engineer/ Systems Engineer who will provide mission focused technical and operational support for the customer environment. This position ensures systems and networks remain fully functional, secure, and optimized for real-time mission execution. This role may perform configuration validation, troubleshooting, and testing to maintain readiness and performance.\nDuties & Responsibilities:\nProvides direct operational engineering support to customers and site operations.\nResponds to real-time incidents, performs diagnostics, and implements corrective actions to restore services.\nCoordinates with network, systems, and software engineers to ensure operational alignment and secure configurations.\nMaintains system and network operational documentation, including logs, runbooks, and after-action reports.\nAssists in testing new software tools, mission applications, and site service updates in operational environments.\nPerforms tier-level 3 support in operational troubleshooting to isolate and resolve hardware, software, or network issues.\nDocuments incident details, root cause, and resolution steps in accordance with established processes.\nSupports escalation to specialized engineering teams or vendors as necessary.\nMaintains detailed records of all operational activities, incidents, and configuration changes.\nDevelops and updates Standard Operating Procedures (SOPs), test guides, and operational turnover documentation.\nParticipates in operational readiness reviews, after-action briefings, and process improvement meetings.\nSupports deployment, configuration, and connectivity of site services across virtualized and physical nodes.\nEvaluates and integrates emerging technologies to support customer requirements.\nMinimum Qualifications:\nU.S. Citizenship\n6+ years of experience or equivalent education in systems, network, or operational engineering roles\nStrong technical knowledge of Windows, Linux, and virtualized environments\nProficiency in network troubleshooting, log analysis, and operational validation techniques.\nStrong customer service and communication skills\nAbility to obtain TS/SCI security clearance\nAbility to travel within the United States < 15% of the time\nMust be willing to work on site 5 days a week\nThe ability to lift 50+ pounds regularly\nPreferred Qualifications:\nExperience with Cyber Defense software and supporting the military/DoW\nPower user or higher knowledge of Linux (especially using the CLI)\nWorking knowledge of any programming or scripting language\nSealing Technologies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. Working is no longer solely about the job. Here at Sealing Tech, we understand your happiness and health is vital to our success. We are innovative in our approach to cultivating balanced work environments and offer a plethora of added perks. Sealing Tech offers competitive compensation packages, health, dental, and vision insurance, retirement contributions, continuing education budgets, tuition reimbursement, flexible schedules, and generous vacation policies. Other perks include complimentary snacks, drinks & monthly catered lunches, and company retreats and gatherings. Plus, flexible work arrangements, pet friendly offices and quarterly merit bonuses for qualified employees. We are looking for a new member to join our team, take on challenges, be innovative and willing to grow with us. 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