{"id":1447307,"url":"https://alion.io/job/searhc-behavioral-health-case-manager-2","title":"Behavioral Health Case Manager","company":{"id":1788262,"name":"SEARHC","domain":"searhc.org","url":"https://alion.io/company/searhc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ketchikan, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-19T22:31:29Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Pay Range:\n\nThis Behavioral Health Case Manager position supports adults and/or children and families with, or at risk of developing, serious emotional, mental, and/or substance use disorders. The Case Manager is responsible for managing an assigned caseload to assess, support, advocate, and coordinate community resources that assist toward stabilization, independence, and recovery.SEARHCis a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.\nWorking at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.\nKey Essential Functions and Accountabilities of the Job\nManages and monitors assigned client caseload using a variety of interpersonal skills that support independence, autonomy, safety, and stability.\n\nAssists clients to link and coordinate with health and social service support, e.g., medical, hospital, psychiatric, substance use, housing, food, clothing, financial assistance, education, employment, legal, social security, tribal organizations, and other community/social services.\n\nProvides supportive active listening to engage, encourage, and motivate clients toward self-directed support and change.\n\nDocuments all services and encounters in compliance with organizational standards and timelines. Completes necessary processes and documentation for prior authorizations required to obtain additional testing, services, treatment, or medication as part of the treatment plan.\n\nPromptly responds to urgent client circumstances for assigned caseload and others when directed by supervisor or treatment team leader.\n\nWorks closely with Referral Care Coordinators, and when necessary, processes referrals to effectively facilitate internal and external care referrals.\n\nProactively identifies delays and obstacles to care and works to remedy individual cases and improve processes.\n\nProvides outreach and advocacy in the community to meet the needs of the client.\n\nFacilities individual and group psycho-education skills and classes as described in the treatment plan.\n\nAttends and participates in staff meetings and mandatory trainings. Maintains skills, annual competencies, and certifications, and participates in in-services and educational programs as assigned.\n\nInteracts with clients, peers, colleagues, and internal and external customers while upholding the Mission, Vision, and Values.\n\nCompletes and maintains patient specific training that is reflective of the staff’s caseload. e.g., Substance, Crisis, or other therapeutic skills and techniques.\n\nOther duties as assigned.\n\nEducation, Certifications, and Licenses Required\nBachelor’s degree in social services, education, human development, mental health, or related field preferred. An equivalent combination of education and experience can be exchanged on a year-for-year basis with the bachelor’s degree requirement.\n\nCandidates with a non-social service bachelor’s degree may be considered for the position if enrolled and actively pursuing a master’s degree in social work, mental health, substance use, clinical counseling, or similar related field. Alternatively, a candidate not pursuing a master’s degree, must have, or be enrolled and actively pursuing a Behavioral Health Aide category II certification through the Alaska Native Tribal Health Consortium training program.\n\nCDC-I or BHA -II certification is required within three (3) years of initial provisional qualified addition professional (PQAP) application. Important Note: PQAP may have been previously submitted prior to employment with SEARHC, which may narrow the SEARHC specific timeframe to meet this requirement.\n\nClinical Competency required within 3 months of hire and every three years\n\nExperience Required\nPrior experience in general case management, social work, or counseling preferred.\n\nA minimum of 6 months of addiction services experience preferred.\n\nKnowledge of\nCase management principles and application in integrated settings.\n\nThe use of customer service and recovery skills.\n\nSkills in\nCoordination of patient cases within integrated team.\n\nActive listening, critical thinking, and problem-solving.\n\nUse of equipment and software, such as: computers, electronic health record, fax, Outlook Software, and phone system.\n\nApplication of effective and clear oral and written communication.\n\nAbility to\nMulti-task and work independently in a fast-paced, dynamic environment.\n\nMaintain compliance with annual competencies.\n\nProvide advocacy and outreach.\n\nProblem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments.\n\nMeet patients’ needs in a prompt and appropriate manner.\n\nWork with individuals of all walks of life, skills and abilities including individuals dealing with various addictions, experiencing homelessness, and experiencing severe and persistent mental illness.\n\nRequired Certifications:\nClinical Competency Assessment - SEARHCIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":5391,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-09-29T06:48:54Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.502,"p_room":0.55,"age_days":22,"expected_fill_days":18,"reasons":["conf:7","velocity","win:tail","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/searhc-behavioral-health-case-manager-2","json_url":"https://alion.io/job/searhc-behavioral-health-case-manager-2.json","meta":{"generated_at":"2026-10-20T15:56:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18097,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788262},"rest":"https://alion.io/mcp/rest/get_company?id=1788262"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsearhc-behavioral-health-case-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsearhc-behavioral-health-case-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsearhc-behavioral-health-case-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/searhc-behavioral-health-case-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsearhc-behavioral-health-case-manager-2"}]}