{"id":2227125,"url":"https://alion.io/job/searhc-patient-care-coordinator-4","title":"Patient Care Coordinator","company":{"id":1788262,"name":"SEARHC","domain":"searhc.org","url":"https://alion.io/company/searhc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sitka, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":50000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-23T18:01:32Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Pay Range:\nPay Range:$26.06 - $36.08\n\nPatient Care Coordinator manages and coordinates all aspects of a patient’s care, working closely with the care team to ensure treatment plans are followed and the patient’s needs are met.SEARHCis a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.\nWorking at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.\n·Assists the care team in coordinating safe, timely, effective, efficient, equitable, patient-centered care.\n·Assesses self-management skills of patients and caregivers and encourages wellness and autonomy through support, training and coordination of community and/or referred services.\n·Communicates regularly with patients and caregivers regarding Plan of Care (POC).\n·Responsible for management and coordination of internal and external referrals.\n·Acts as a communication portal between patients and their care team, sharing lab results to patients, generates patient letters, and completes relevant forms as needed.\n·Preformed patient outreach- either by telephone or text encouraging patients to schedule with care team.\n·Supports care coordination within and outside of the SEARHC health system to ensure a consistent, effective, supportive system of care.\n·Facilitates efficient clinic flow and utilization.\n·Tracks and maintains case management and coordinationdata.\n·Monitors normal patient progress and tracks outcomes using SEARHC standards of performance and care.\n·Advocates for patient and patient caregivers at service-delivery level, empower patient decision-making and self-care, and addresses patient needs in a timely manner.\n·Facilitates patient outreach utilizing patient health and quality data.\n·Participates in departmental and clinical improvement efforts, maintains a clean and safe working environment for self, staff, and patients, and maintains compliance with annual competencies.\n·Identifies community resources, fosters partnerships, and utilizes resources effectively.\n·50 % of the job will require referral management work, 25% performing patient outreach and 25% care team communication.\n·Other duties as assigned.\nEducation, Certifications, and Licenses Required\nAssociate’s degree or 2 years of college preferably in social work, social services, healthcare administration, business administration, or related field OR 2 yearsof relevant professional experience may be exchanged for a degree or course work.\nA Bachelor’s degree in a relevant field may be exchanged for all required experience.\nBasic Life Support preferred.\nExperience Required\n2 years of healthcare, behavioral health, dental, or relevant administrative experience required.\nInternal candidates with at least 2 years of experience working in a front or back-office role may be considered for this role. \nKnowledge, Skills, and Abilities:\nKnowledge of\nAvailable services at SEARHC, other tribal health organizations in Alaska, and community. \nThe clinical process and the ability to apply this knowledge in the working environment. \nCustomer service principles. \nSafety and infection control principles. \nSkills in\nAssessment, anticipation of needs, and data collection. \nThe use of equipment such as computers and medical equipment. \nOral and written communications. \nAbility to\nWork in teams- Providers, Nurses and other healthcare personnel\nComputerSkills:\nProficient in Microsoft Office Products including Word, Excel, and PowerPoint\nOther Qualifications:\nExcellent communication and interpersonal skills\nStrong organizational & time management abilities\nTeamwork\nProficient in EHR systems\nTravel Required:\nTravel not required\nSafety and Risk Management Responsibilities:\nEmployees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions.\nPhysical Demands:\nWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms.\nThe employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee must lift and/or move 50 lbs.\nWork Environment:\nThe noise level in the work environment is usually moderate.\nRequired Certifications:\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":4839,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-10-10T16:49:32Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.76,"p_room":0.9,"age_days":16,"expected_fill_days":24,"reasons":["conf:35","win:mid","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/searhc-patient-care-coordinator-4","json_url":"https://alion.io/job/searhc-patient-care-coordinator-4.json","meta":{"generated_at":"2026-10-25T18:00:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25824,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788262},"rest":"https://alion.io/mcp/rest/get_company?id=1788262"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsearhc-patient-care-coordinator-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsearhc-patient-care-coordinator-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsearhc-patient-care-coordinator-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/searhc-patient-care-coordinator-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsearhc-patient-care-coordinator-4"}]}