{"id":770659,"url":"https://alion.io/job/seated-technical-product-manager-payments-platform","title":"Technical Product Manager, Payments & Platform","company":{"id":4910,"name":"Seated","domain":"seatedapp.io","url":"https://alion.io/company/seated","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-09-25T01:34:53Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Seated exists to help restaurants thrive in an industry defined by thin margins and underutilized capacity. We connect thousands of restaurants with millions of high-intent diners through demand-driven pricing and rewards, helping restaurants fill empty tables, reach new guests, increase visit frequency, and drive profitable incremental revenue.\nSince launching, billions of dollars in restaurant spend have flowed through Seated, and hundreds of millions of dollars in rewards have been paid to Seated consumers. Today, Seated operates across 20+ U.S. markets and continues to expand nationally.\nOur core marketplace is thriving. Now, we’re focused on expanding the value Seated creates for restaurants and consumers and building the company’s next major growth engine.\nSee it for yourself: seatedapp.io (restaurant side) · getseated.seatedapp.io (diner side) ·Seated on iOS ·Seated on Android\nRole Overview\nSeated is looking for a technically deep Product Manager to own product delivery across the systems that power our restaurant network, from merchant matching and card-linked transaction data through rewards, billing, and partner integrations.\nThis role sits inside engineering and owns the path from business request to shipped feature. You'll translate requests from across the business into scoped work, decide what gets committed each cycle, and stay with each item until it is live and verified. You'll write the specs, pull your own data, and own the outcome rather than handing it off.\nReporting to the Head of Engineering, you'll partner closely with Sales, Restaurant Success, Operations, Partnerships, Finance, and Leadership to align the roadmap against what the business actually needs.\nResponsibilities\nOwn the product roadmap for Seated's payments and platform systems, balancing business commitments, revenue impact, and engineering capacity.\nIdentify opportunities and scope the impact of issues through your own data analysis, not only through inbound requests.\nTranslate requests from Sales, Restaurant Success, Operations, and Finance into scoped, prioritized product work.\nWrite specifications and acceptance criteria that engineers can build from without further translation.\nOwn specifications for payments and platform integrations across card networks, processors, and third-party vendors.\nEvaluate vendors and own the build-versus-buy recommendation.\nOwn the monthly planning cycle, from stakeholder intake through sizing to a committed plan.\nManage sprint execution, keep delivery status accurate, and hold the line on scope when priorities shift mid-cycle.\nOwn acceptance testing and verify behavior in staging before release.\nDefine success metrics and confirm that shipped features moved them.\nCommunicate progress, trade-offs, and slippage to leadership on a regular cadence.\nHelp build and scale the product management function over time.\nRequirements\n3-5+ years of experience in product management on a technically deep product such as payments, fintech, API platforms, or infrastructure.\nA computer science degree or an equivalent technical background, such as prior experience as an engineer or analyst.\nExperience with payments infrastructure, including card network flows, authorization and settlement lifecycles, or processor and gateway integrations.\nProficiency with SQL and the ability to independently pull, validate, and analyze your own data.\nAbility to read an API schema, trace a webhook, and reason about idempotency, retries, and reconciliation.\nExperience writing technical specifications and acceptance criteria for engineering teams.\nExperience leveraging AI tools to improve research, execution, and decision-making.\nStrong attention to detail with demonstrated ability to independently QA and validate work.\nStrong written communication skills, with the ability to write precisely for engineers and concisely for executives.\nStrong stakeholder management skills, including the ability to say no and explain the trade-off.\nNice to haves\nDirect experience with merchant matching, merchant identifier (MID) management, or card-linked offers.\nExperience with billing, invoicing, or revenue systems.\nExperience working on restaurant technology, marketplaces, or two-sided consumer platforms.\nExperience partnering with a distributed or offshore engineering team.\nBenefits\n$150,000 - $170,000 base salary + stock options\n401k with company match\nMedical, dental, and vision coverage\nFSA, dependent care, and commuter benefits\nPaid parental leave and unlimited PTO\nTeleDoc, One Medical, Talkspace, and WellHub access\nCiti Bike membership\n$100 monthly Seated dining credit","description_format":"text","description_chars":4625,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave","Stock options","Unlimited PTO"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Loyalty Programs","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-09-11T21:28:58Z"}],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.724,"p_room":1,"age_days":14,"expected_fill_days":43,"reasons":["conf:4","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":170000,"is_top_pay":false},"html_url":"https://alion.io/job/seated-technical-product-manager-payments-platform","json_url":"https://alion.io/job/seated-technical-product-manager-payments-platform.json","meta":{"generated_at":"2026-09-25T02:17:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2404,"day_limit":5000,"remaining_today":2596,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}