{"id":747617,"url":"https://alion.io/job/secondshop-logistics-dispatch-coordinator","title":"Logistics / Dispatch Coordinator","company":{"id":688368,"name":"SecondShop","domain":"secondshop.ca","url":"https://alion.io/company/secondshop","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Delta, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":23,"currency":"CAD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-10T22:58:53Z","employer_posted_date":"2026-08-10","last_verified_at":"2026-11-03T07:06:02Z","board_verified":true,"closed_at":null,"days_open":84,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":84},"description":"At SecondShop, we’re a team of Canadians who believe in doing better-for our country, your wallets, and our planet.\nWe started with a simple idea: why should perfectly good products go to waste or sit unsold when people like you are out there looking for smart ways to save? We have made it our mission to source the highest quality open-box, overstocked, and scratch-and-dent products from the top brands - offering them to Canadians at up to 50% off. But we are not just about savings-we’re about changing how people shop. Say goodbye to paying full price and hello to smarter spending.\n We’re looking for multiple Logistics / Dispatch Coordinators in Burlington, Ontario, Regina, Saskatchewan and Delta, BC to play a critical role in the day-to-day execution of our outbound logistics operations. This role is responsible for coordinating carriers and drivers, tracking shipments, resolving delivery issues, and ensuring clear communication across teams. You’ll sit at the heart of our logistics engine, ensuring shipments move on time, carriers are held accountable, and issues are resolved quickly and professionally.\nWhat You’ll Do\nCoordinate and schedule pickups and deliveries with carriers and drivers\nTrack shipments and maintain accurate, real-time status updates in internal systems\nProactively communicate delivery updates, delays, and exceptions to customers and internal teams\nPresent and follow up on weekly carrier scorecards, driving performance and accountability\nIdentify, source, and onboard new carriers as needed\nMaintain accurate lane-based rate cards, carrier contact details, and escalation protocols\nEnsure all shipping documentation is complete, accurate, and compliant with transportation regulations\nInvestigate and resolve delivery exceptions and customer inquiries promptly\nPrepare daily and weekly reports on delivery performance, lead times, and carrier reliability\nWork Tuesday-Saturdays regularly\nWho We’re Looking For\nExperience: 3+ years in logistics, dispatch, or transportation coordination\nEducation: High school diploma required; post-secondary education in logistics or supply chain is an asset\nOrganisation & Communication: Highly organised, detail-oriented, and confident communicating with multiple stakeholders. Bilingual in French/English considered a big asset, but not essential\nTechnical Skills: Comfortable using MS Office and logistics / transportation management systems\nProblem Solving: Able to manage multiple priorities, work under pressure, and resolve issues quickly\nIndustry Knowledge: Familiarity with carrier operations and transportation regulations\nWhat We Offer\nA hands-on role with real ownership in a fast-growing logistics operation\nAn hourly wage between $19 - $23.00 CAD per hour\nExposure to end-to-end supply chain execution in a scaling business\nA collaborative, no-nonsense operations culture focused on execution and accountability\nCompetitive compensation based on experience\nThe opportunity to grow with the business as our logistics footprint expands","description_format":"text","description_chars":3027,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Secondhand","Home Appliances"],"lifecycle":[{"event":"open","at":"2026-09-11T14:41:39Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.526,"p_room":0.28,"age_days":84,"expected_fill_days":26,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/secondshop-logistics-dispatch-coordinator","json_url":"https://alion.io/job/secondshop-logistics-dispatch-coordinator.json","meta":{"generated_at":"2026-11-03T09:44:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13758,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688368},"rest":"https://alion.io/mcp/rest/get_company?id=688368"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsecondshop-logistics-dispatch-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsecondshop-logistics-dispatch-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsecondshop-logistics-dispatch-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/secondshop-logistics-dispatch-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsecondshop-logistics-dispatch-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":747617}},{"tool":"search_jobs","arguments":{"company":"secondshop.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":747617},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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