{"id":2102585,"url":"https://alion.io/job/secur-serv-field-service-technician-secur-serv","title":"Field Service Technician - Secur-Serv","company":{"id":3868257,"name":"Secur-Serv","domain":"secur-serv.com","url":"https://alion.io/company/secur-serv","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mobile, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7889},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T19:08:54Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-04T21:52:33Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.\nSecur-Serv is headquartered in Omaha, NE, and services our customers throughout the continental United States and Canada.\nWhy Secur-Serv?\nJoin Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.\nCompany car that is available for personal use\nPaid Training\nWe have a generous benefits package for our regular full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage. \nPlan for your future with Secur-Serv’s 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan. \nParticipate in our wellness program to improve your health and earn a discount on your health insurance premiums. \nExplore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.\nUtilize our company-paid LinkedIn Learning subscription or certification programs to develop your skills and advance your career.\nPOSITION SUMMARYOur Field Service Technicians apply their technical knowledge and experience to solve problems across a diverse customer base. You will support customers in banking, education, logistics, manufacturing, medical, retail, and other industries. As a Secur-Serv Technician you will install, troubleshoot, diagnose, and make repairs to a wide range of hardware including printers, cash recyclers, document finishing equipment, office equipment, servers, PCs, and data communications equipment. \nESSENTIAL RESPONSIBILITIES\nTravels to customer locations via company vehicle to diagnose, repair, and/or replace computer hardware in accordance with service agreements. \nManages preventative maintenance schedule in a timely and efficient manner. \nAssists other territories and technicians as needed which may include travel to other metropolitan areas. \nTakes ownership of meeting customers’ business needs. \nCoordinates activities and seeks assistance from technical support when appropriate.\nProvides updates, status, and completion information to manager, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication. \nManages parts inventory in accordance with established guidelines. \nSubmits required paperwork in a timely, efficient, and complete manner. \nMay be asked to train new technicians in an on-the-job manner.\nREQUIREMENTSTwo or more years related experience and/or training.Secur-Serv provides training at the office in Omaha, NE, along with, access to a database of manuals and depot support personnel to call if additional support is needed.\n\nAble to successfully attend training in Headquarters and/or outside schools to keep abreast of new technology and hardware product developments.\nValid and current state Driver's License.\nSelf-motivated and able to work effectively under minimal supervision.\nKnowledge/Skills/Abilities:Ability to diagnose equipment operational errors and product failures.\nMust be able to problem solve, think analytically and be attentive to detail.\nGood verbal communication skills for interaction with customers.\n\nPhysical Demands:Regularly required to stand, walk, sit, talk, write, and hear.\nReach with hands and arms and stoop, kneel, bend, crawl, push/ pull, twist and turn.\nFrequently lift and/or move up to 25 pounds.\nOccasionally lift and/or move up to 50 pounds\nMust be able to meet all physical requirements up to eight hours per day.\n\nAble to travel overnight 5-10%.\n PreferencesAssociates degree (AA) or equivalent from two-year college or technical school preferred.\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.\nApplicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing  or calling 402.697.3039.\nEEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.\nSecur-Serv Drug & Alcohol Use Policy","description_format":"text","description_chars":5027,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-08T19:08:54Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.776,"p_room":0.55,"age_days":26,"expected_fill_days":22,"reasons":["conf:5","wave","velocity","win:tail","comp:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/secur-serv-field-service-technician-secur-serv","json_url":"https://alion.io/job/secur-serv-field-service-technician-secur-serv.json","meta":{"generated_at":"2026-11-04T23:59:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":181,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3868257},"rest":"https://alion.io/mcp/rest/get_company?id=3868257"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsecur-serv-field-service-technician-secur-serv"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsecur-serv-field-service-technician-secur-serv"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsecur-serv-field-service-technician-secur-serv"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/secur-serv-field-service-technician-secur-serv\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsecur-serv-field-service-technician-secur-serv"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2102585}},{"tool":"search_jobs","arguments":{"company":"secur-serv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2102585},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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