{"id":1366431,"url":"https://alion.io/job/securex-gs-assistant-service-manager","title":"Assistant / Service Manager","company":{"id":3834453,"name":"Securex Gs","domain":"securex-gs.com","url":"https://alion.io/company/securex-gs","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5000,"max":6500,"currency":"SGD","period":"month","gross":true,"usd_annual":61092},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AutoCAD","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-28T00:00:00Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Job Responsibilities\nManaging a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system.\n\nEnsure that the team is properly trained and equipped to deliver the service to customers.\n\nBuilding and maintaining strong relationships with customers. This involves understanding their needs and expectations and ensuring that the system in meeting those needs.\n\nEnsuring that the service delivery & service level meets the quality standards set by the customers. This involves monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as necessary.\n\nManaging the service delivery budgets, including resource allocation, cost management, and revenue forecasting.\n\nManaging service delivery contracts with customers. This includes negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations.\n\nIdentifying and managing risks associated with service delivery. This involves developing risk management plans and implementing mitigation strategies to minimize the impact of risks on service delivery.\n\nEnsuring that the communication system is properly maintained on a regular basis. This includes conducting routine checks, inspections, and preventive maintenance to ensure that the system is operating at peak performance.\n\nDiagnosing and repairing faults in the communication system. This includes troubleshooting, testing, and repairing any equipment or software malfunctions that may occur.\n\nManaging spare parts and equipment required for the communication system. This involves maintaining an inventory of spare parts, ensuring that the required parts are available when needed, and ordering new parts as required.\n\nMonitoring the performance of the communication system. This includes conducting regular tests and measurements to ensure that the system is operating within specified parameters and identifying and resolving any issues that may arise.\n\nJob Requirements\nTechnical/Engineering Diploma\n\nHands-on work experience in Electronics Security System, PA/EVC Communications and Network etc.\n\nSupervisory experience in managing small teams\n\nGood communication and interpersonal skills\n\nGood planning and organisational skills\n\nGood computer skills and working knowledge in AutoCAD and/or Adobe\n\nAble to multi-task and meet deadlines\n\nDemonstrated strengths in managing customers and multiple projects across sites.\n\nHighly flexible and adaptable\n\nPreferably with a vehicle\n\nSkills\nIP CCTV, Preventive Maintenance, Troubleshooting, Organisational Skills, Engineering Management, Customer Service Delivery, IDS, Interpersonal Skills, Customer Value Management, Corrective Actions, Team Facilitation, Access Control Management, Resource Allocation, Service Delivery Management, Team Management, Risk Mitigation, AutoCAD, Meeting Deadlines, System Maintenance","description_format":"text","description_chars":2911,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-28T02:00:00Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":24,"reasons":["seen:3","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":61092,"is_top_pay":false},"html_url":"https://alion.io/job/securex-gs-assistant-service-manager","json_url":"https://alion.io/job/securex-gs-assistant-service-manager.json","meta":{"generated_at":"2026-10-01T21:28:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4129,"day_limit":5000,"remaining_today":871,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}