{"id":1125193,"url":"https://alion.io/job/securitas-security-services-usa-scheduler","title":"Scheduler","company":{"id":4326,"name":"Securitas Security Services USA","domain":"securitasinc.com","url":"https://alion.io/company/securitas","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":76,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Waterlooville, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26227,"max":26227,"currency":"GBP","period":"year","gross":null,"usd_annual":35063},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-22T08:36:33Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-22T21:06:09Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We're Hiring - Scheduler!\nAt Securitas Technology, we’re more than a security provider - we’re innovators protecting what matters most. We’re looking for an organised, detail-driven Scheduler to join our busy team.\nAs a Scheduler, you’ll be the link between our engineers, customers, and service teams - making sure the right people are in the right place at the right time.\nIf you’re organised, people-focused, and enjoy keeping things running like clockwork, apply today and start your career with Securitas Technology.\n What you'll do...\nPlan and schedule all Planned Preventative Maintenance (PPM) visits\nManage field service engineers’ diaries and allocate work in line with business targets\nMake ownership of all return visits required following an engineer’s initial attendance\nCoordinate and schedule specialist equipment or subcontractors in accordance with company procedures\nMake informed decisions by assessing multiple factors such as priority, SLA, engineer skillset, and location\nLog, track, and support the resolution of customer complaints\nCarry out any additional administrative or coordination tasks assigned by the Manager\n What you will need...\nProven experience in a call centre and/or customer-facing role (internal or external).\nConfident using Microsoft applications (Word, Excel, Outlook).\nAbility to use multiple systems simultaneously.\nThe right to work in the UK, with a 5-year checkable history\nStrong team player with an open and honest approach to your own workload and supporting others.\nExcellent relationship-building skills, particularly with Regional Service Managers and engineers.\nWhat you’ll bring...\nExperience in scheduling, call centre, or customer service roles\nStrong organisational skills and the ability to juggle multiple priorities.\nExcellent communication skills - confident with engineers, managers, and customers.\nProficiency with Microsoft Office and ability to use multiple systems at once.\nA problem-solving mindset with attention to detail and accuracy.\n It’s great to see you’re considering a career with us here at Securitas Technology! You're one step away from joining our global team of over 375,000 professionals.\nWhy Choose Securitas Technology?\nAt Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.\nWhat You Can Expect\nApplying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help-just drop us an email.\nDiversity & Inclusion: Be Yourself at Securitas\nWe are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:\nCareer Growth: Clear pathways from apprenticeships to leadership programs.\nInclusive Leadership: A culture of respect, transparency, and collaboration.\nFair Pay & Benefits: Competitive, equitable compensation and benefits.\nOur Commitment to You\nWe support our workforce through initiatives such as:\nEmployee Networks - Safe spaces to connect and influence policies for change.\nRace at Work Charter & Armed Forces Covenant - Supporting equality and inclusion.\nDisability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.\nHealth & Well-being Programs - Mental health support and workplace wellness.\nNeurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.\nWe celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!\nTake the Next Step\nJoin us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!","description_format":"text","description_chars":4086,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services"],"lifecycle":[{"event":"open","at":"2026-09-22T21:06:09Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:8","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":35063,"is_top_pay":false},"html_url":"https://alion.io/job/securitas-security-services-usa-scheduler","json_url":"https://alion.io/job/securitas-security-services-usa-scheduler.json","meta":{"generated_at":"2026-09-23T12:29:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}