Data Analyst
Data Analyst
About the Role
Hippo's shared services organization is scaling, and we need an analyst who can own analytics for critical operational areas and tell a compelling story with data. In this role, you will partner with the Analytics Lead and operational teams to design dashboards, uncover insights, and drive decisions.
You will take ownership of your analytics verticals from the ground up - defining what we measure, building the dashboards, and translating data into actionable business insights. You'll present findings directly to the stakeholders and operational leaders. This is not a supporting role; you own the narrative and drive business conversations with data.
Reporting to Sr Manager, Data & Analytics, you'll have autonomy to shape how shared services uses data to optimize operations.
Why This Role Matters
Shared services touches nearly every function at Hippo. Right now, critical questions go unanswered: How are we retaining agents? What's driving retention in certain states or roles? What's our actual office utilization? Are HR processes working as designed?
This analyst will change that. You will unlock visibility into operations, support strategic decisions, and demonstrate the value of analytics to the business.
Key Responsibilities
Own Your Analytics Verticals
- Take full ownership of assigned domains
- Define KPIs and metrics with stakeholders; design dashboards from requirements through delivery
- Build Tableau dashboards and SQL queries that answer specific business questions
- Present findings to stakeholders, and operational teams; translate data into recommendations
- Identify and pursue analytics opportunities proactively
- Maintain dashboards, validate data quality, and support stakeholder adoption
Requirements Gathering & Problem Solving
- Conduct stakeholder interviews to understand business needs
- Define scope and approach for new analytics initiatives
- Communicate back to stakeholders in clear, business-friendly language
Collaboration & Learning
- Partner on complex analytics questions
- Contribute to team standards and best practices
- Share learnings and insights across the analytics function
What We're Looking For
Required Experience & Skills
- 6+ years of data analytics experience
- Bachelor’s degree in STEM
- SQL proficiency - can write efficient queries against databases/data warehouses
- Tableau (or similar BI tool) - comfortable building dashboards from scratch
- Self-starter mindset - takes initiative to identify opportunities, gathers requirements without being asked, doesn't need handholding
- Excellent communication skills
- Storyteller - can present data insights clearly to non-technical audiences, explains 'why' not just 'what,' connects findings to business recommendations
- Analytical problem-solving - comfortable scoping ambiguous problems and recommending approaches
- Attention to detail - data quality and accuracy matter; you catch inconsistencies
Preferred Qualifications
- Insurance, healthcare, or regulated industry experience
- Familiarity with HR or operations analytics
- Exposure to data governance or compliance reporting
- Proven experience leveraging AI to automate job functions
- Experience presenting to senior leadership
About You
You're someone who:
- Gets excited about uncovering insights in data and sharing them with others
- Doesn't wait to be told what to do - you see the gap and fill it
- Takes pride in accuracy and clarity
- Views ambiguity as an opportunity, not an obstacle
- Wants to grow your analytics skills and build expertise in a function that matters
Location
This role is based in Austin, TX. In office Tuesday/Wednesday required.
Compensation
Compensation range: $94K-$158K (based on experience and qualifications)