{"id":2521291,"url":"https://alion.io/job/securonix-technical-account-manager","title":"Technical Account Manager","company":{"id":1840004,"name":"Securonix","domain":"securonix.com","url":"https://alion.io/company/securonix","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Elastic SIEM","optional":false},{"name":"Exabeam","optional":false},{"name":"HIPAA","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"IBM QRadar","optional":false},{"name":"ISO 27001","optional":false},{"name":"LogRhythm","optional":false},{"name":"Microsoft Sentinel","optional":false},{"name":"MITRE ATT&CK","optional":false},{"name":"NIST CSF","optional":false},{"name":"PCI DSS","optional":false},{"name":"SIEM","optional":false},{"name":"Splunk","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-16T17:36:48Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Securonix is leading the transformation of cybersecurity by helping organizations stay ahead of modern threats. Security teams are no longer constrained by data or tools. They are constrained by speed, clarity, and confidence. Securonix was built to close that gap. Our mission is to enable security teams to decide and act faster across the entire threat lifecycle.\n\nThe Securonix Unified Defense SIEM is the industry’s first platform powered by agentic AI and designed with a human-in-the-loop philosophy. It unifies detection, investigation, and response in a single system. Advanced UEBA delivers deep behavioral insight across users, entities, and data. Native threat intelligence continuously enriches detections and investigations with real-world context. AI reinforces every layer of the platform while keeping accountability with the security team.\n\nBuilt cloud-native for scale and performance, the platform enables real-time analytics, deep investigation, and automated response without compromise. Analysts gain faster access to relevant signals. Investigations move from days to minutes. Response becomes consistent and measurable. The result is a CyberOps experience that scales as threats evolve.\n\nSecuronix is recognized as a six-time Leader in the Gartner Magic Quadrant for SIEM and a Customers’ Choice on Gartner Peer Insights. The company has been featured by leading publications including WIRED, Dark Reading, and Fortune for its innovation and leadership in security operations. Organizations rely on the platform for always-available data, rapid search and investigation, continuously updated threat content, and a fully integrated Threat Detection, Investigation, and Response experience.\n\nBacked by Vista Equity Partners, one of the world’s leading enterprise software investors, Securonix benefits from deep operational expertise and a long-term commitment to innovation and growth. This partnership strengthens our ability to scale the platform, accelerate product execution, and support customers as their security needs evolve.\n\nWith more than 1,000 customers worldwide, including a meaningful portion of the Fortune 100, Securonix operates at global scale. Our ecosystem of partners and managed security service providers extends that reach, helping organizations deploy and operate with confidence wherever they do business.\nWhat drives us is how we work.\nWe win as one team. We operate with trust, respect, and shared accountability.\nWe are customer driven. Innovation is guided by real security challenges and measurable outcomes.\nWe act with agility. Change is constant, and we stay aligned on purpose while adapting fast.\nThat focus is how Securonix helps organizations move from reactive security to proactive, autonomous operations.\nPOSITION SUMMARY:The Technical Account Manager (TAM) serves as a trusted technical advisor and strategic partner for enterprise customers utilizing our Security Information and Event Management (SIEM), UEBA, SOAR, and security analytics solutions. The TAM is responsible for driving customer success, platform adoption, operational maturity, and long-term value realization throughout the customer lifecycle.This role combines deep cybersecurity expertise, customer relationship management, and technical consulting to ensure customers maximize the effectiveness of their security operations while achieving their business and security objectives.\nPOSITION RESPONSIBILITIES:\nServe as the primary technical point of contact for assigned enterprise customers.\nDevelop trusted advisor relationships with security leaders, SOC managers, analysts, architects, and executive stakeholders.\nConduct regular business reviews, health checks, and strategic planning sessions.\nAlign platform capabilities with customer security initiatives, compliance requirements, and operational goals.\nDrive customer adoption, retention, expansion, and overall satisfaction.\nTechnical Guidance & Platform Optimization\nProvide expert guidance on SIEM architecture, security monitoring, threat detection, incident response, UEBA, SOAR, and cloud security use cases.\nReview customer deployments and recommend best practices for scalability, performance, and operational efficiency.\nAssist customers with use case development, detection engineering, content tuning, and security operations optimization.\nAdvise on log source onboarding strategies, data quality improvements, and data governance practices.\nSupport customers in maximizing platform value through advanced features and new product capabilities.\nOperational Excellence\nMonitor customer platform health, adoption metrics, and risk indicators.\nIdentify and proactively address technical challenges, adoption barriers, and operational inefficiencies.\nCoordinate escalation management and facilitate timely resolution of critical issues.\nPartner with Support, Professional Services, Engineering, Product Management, and Customer Success teams to advocate for customer needs.\nDevelop success plans and track progress against key milestones and objectives.\nSecurity Expertise\nProvide guidance on threat detection, threat hunting, incident investigation, and security operations workflows.\nAssist customers in mapping detection content to MITRE ATT&CK, compliance frameworks, and industry-specific requirements.\nStay current on emerging cyber threats, attack techniques, and industry trends.\nRecommend security use cases, dashboards, alerts, and reporting strategies aligned to customer risk profiles.\nExecutive Communication\nPresent technical and business value to executive stakeholders.\nDeliver Quarterly Business Reviews (QBRs) and executive briefings.\nCommunicate platform ROI, security outcomes, operational metrics, and strategic recommendations.\nTranslate complex technical concepts into business-focused outcomes.\nREQUIRED SKILLS:\nBachelor's degree in Computer Science, Cybersecurity, Information Technology, or related field, or equivalent experience.\nPortuguese, Spanish & English language required\n5+ years of experience in cybersecurity, SIEM, SOC operations, security consulting, customer success, or technical account management.\nExperience working with enterprise SIEM platforms such as Securonix, Splunk, Microsoft Sentinel, QRadar, Elastic Security, Exabeam, LogRhythm, or similar technologies.\nStrong understanding of:Security Operations Centers (SOC)\nThreat Detection & Response\nIncident Response\nUEBA\nSOAR\nCloud Security\nIdentity Security\nThreat Intelligence\n\nKnowledge of security frameworks including MITRE ATT&CK, NIST CSF, CIS Controls, and compliance standards such as PCI-DSS, HIPAA, SOX, and ISO 27001.\nExperience with log management, security event correlation, and detection engineering.\nStrong troubleshooting and analytical skills.\nExcellent communication, presentation, and stakeholder management abilities.\nPreferred Qualifications\nCISSP, GCIA, GCIH, GMON, CySA+, Security+, or equivalent certifications.\nExperience supporting Managed Security Service Providers (MSSPs) or large enterprise security programs.\nFamiliarity with cloud platforms including AWS, Azure, and Google Cloud.\nExperience with scripting and automation technologies such as Python, PowerShell, REST APIs, and SOAR workflows.\nKnowledge of data pipelines, security telemetry, and modern detection engineering practices.\nKey Competencies: Customer Advocacy, Cybersecurity Expertise, Executive Presence, Strategic Thinking, Technical Consulting, Relationship Management, Incident & Escalation Management, Cross-Functional, Collaboration, Security Operations Optimization, Problem Solving\nSecuronix is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with Securonix is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, Securonix will make reasonable accommodations for qualified individuals with disabilities.\nFurthermore, as a federal government contractor, Securonix maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).\nAs part of our compliance with these obligations, Securonix invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.","description_format":"text","description_chars":9413,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Portuguese","level":"All levels","optional":false},{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Security Operations"],"lifecycle":[{"event":"open","at":"2026-10-14T11:06:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 7 · green card filings: 4","filings_12m":7,"filings_prev_12m":19,"green_card_filings_12m":4,"median_offered_wage_usd":112045,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":6}],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.861,"p_room":0.9,"age_days":15,"expected_fill_days":37,"reasons":["conf:3","velocity","win:mid"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/securonix-technical-account-manager","json_url":"https://alion.io/job/securonix-technical-account-manager.json","meta":{"generated_at":"2026-10-16T18:01:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2908,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1840004},"rest":"https://alion.io/mcp/rest/get_company?id=1840004"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsecuronix-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsecuronix-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsecuronix-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/securonix-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsecuronix-technical-account-manager"}]}