{"id":1913608,"url":"https://alion.io/job/sedgwick-ada-accommodation-coordinator-2","title":"ADA Accommodation Coordinator","company":{"id":5707,"name":"Sedgwick","domain":"sedgwick.com","url":"https://alion.io/company/sedgwick","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":33,"ghost_share":0,"stale_share":0.818,"repost_share":0.03,"time_to_fill_p50_days":21,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States","Orlando, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":45000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2661},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-05T15:31:29Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-06T01:37:52Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.\nNewsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies\nCertified as a Great Place to Work®\nFortune Best Workplaces in Financial Services & Insurance\nADA Accommodation CoordinatorOur teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:\nIndianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268\nDubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002\nNew Albany, OH : 7795 Walton Parkway New Albany, OH 43054\nSouthfield, MI : 300 Galleria Officentre Southfield MI 48034\nOrlando, FL : 12650 Ingenuity Dr Orlando FL 32826\nPRIMARY PURPOSE: To process claims and determine accommodation options following written guidelines and procedures pursuant to ADA, state and/or client requirements; to make timely referrals for appropriate disability and federal/state leave of absence eligibility review; and to ensure the ongoing processing of claims.\nESSENTIAL FUNCTIONS and RESPONSIBILITIES\nInforms claimants of documentation required to process claims, required time frames, and claims status either by phone, written correspondence and/or claims system.\nReviews medical information to determine if the claimant meets the requirements under ADA, state, and/or client requirements for a qualifying condition.\nMakes claim determinations to approve non-complex ADA claims or makes a recommendation to team lead to deny claims based on the ADA, state, and/or client requirements. Processes ADA claims ensuring compliance with duration control guidelines, ADA and state regulations, and/or client-specific process provisions.\nDetermines accommodation options; makes timely claims referrals for appropriate disability or federal/state leave of absence eligibility reviews where applicable.\nConducts initial employee interview per process guidelines.\nUtilizes the appropriate clinical and vocational resources in case assessment (i.e. duration guidelines, in-house clinicians, ADA job accommodation specialists). \nRefers cases as appropriate to team lead.\nMaintains professional client relationships.\nADDITIONAL FUNCTIONS and RESPONSIBILITIES\nPerforms other duties as assigned.\nSupports the organization's quality program(s).\nQUALIFICATIONS\nEducation & Licensing\nHigh school diploma or GED required.\nExperience\nTwo (2) years of related experience or equivalent combination of education and experience required. One (1) year of benefits or claims management experience preferred.\nSkills & Knowledge\nExcellent oral and written communication skills\nPC literate, including Microsoft Office products\nAnalytical and interpretive skills\nStrong organizational skills\nExcellent interpersonal skills\nGood negotiation skills\nAbility to work in a team environment\nAbility to meet or exceed Performance Competencies\nWORK ENVIRONMENT\nWhen applicable and appropriate, consideration will be given to reasonable accommodations.\nMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines\nPhysical: Computer keyboarding, travel as required\nAuditory/Visual: Hearing, vision and talking\nNOTE: Credit security clearance, confirmed via a background credit check, is required for this position.\nThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.\nSedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.\nIf you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. 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