{"id":2887644,"url":"https://alion.io/job/sedgwick-claims-assistanttechnical-analyst","title":"Claims Assistant/Technical Analyst","company":{"id":5707,"name":"Sedgwick","domain":"sedgwick.com","url":"https://alion.io/company/sedgwick","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":45,"ghost_share":0,"stale_share":0.689,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Perth, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":22},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-29T01:32:06Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.\nBy joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.\nNewsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies\nCertified as a Great Place to Work®\nFortune Best Workplaces in Financial Services & Insurance\nClaims Assistant/Technical AnalystWhat you will do in your new role\nYou will focus on providing outstanding service and claims administration to our Loss Adjusters. On a regular basis you will:\nSet up and enter new claims into the system\nUpdate the system with review notes and additional inputs\nProcess payments\nManage communications through calls and emails to all stakeholders including the Customers, Brokers and Insurers.\nAssist with driving claims to settlement.\nImportant for your success\nPrevious administration, insurance or customer service experience in a corporate environment\nWell organised and good communication skills.\nMotivated to build a career in insurance\nOpen to new learning experiences\nWhat you will get\nA structured and supportive career pathway that can lead you into becoming a loss adjuster or claims consultant\nA bespoke hybrid working environment - we will support you on what works best\nEntry to Sedgwick University Australia - our very own training framework to provide you with opportunity to complete a wide range of courses\nIf you are looking for a role with variety that will help you build a career we would love to hear from you.\nCaring Culture\nIt’s at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.\nSedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.\nIf you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.\nWhy Sedgwick?\nSedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.\nEvery day, our colleagues are working to make the world better. They’re helping people recover after an injury or illness. They’re assisting with damage from a natural disaster. They’re even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.\nWhether you’re in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there’s a place for you here to be a force for good.\nSome of the Benefits of working with us are:\nHybrid working arrangement. \nSedgwick Australia University - access to more than 15,000 courses on demand and opportunities to continue formal education\n+0.5% on top of Superannuation Guarantee\nDomestic and International Career Pathways\nSedgwick Colleague Resource Groups - international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace.\nSedgwick is an Equal Opportunity Employer.\nIf you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. 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