# Customer Service Advisor

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Customer Service AdvisorBe the calm voice claimants rely on to get their lives back on track. Job Location: UK wide Job Type: Permanent Remuneration: Competitive salary taking into account skills, experience and qualifications We have an exciting opportunity for Customer Service Advisors across the UK Are you ready for a new challenge and passionate about delivering top-notch customer service? Join our incident response team as the first point of contact for customers at the start of their claim journey. You will handle calls about home emergencies requiring immediate attention or more substantial property damage claims. This role is perfect for individuals from motor FNOL roles, insurance administrators, or coordinators looking to transition into property claims handling. It's also ideal for anyone from an insurance background wanting to move into property or those

- **Id**: 3956824
- **Url**: <https://alion.io/job/sedgwick-customer-service-advisor-5>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: closed
- **First seen at**: 2026-11-09T09:05:34Z
- **Employer posted date**: 2026-11-09
- **Last verified at**: 2026-11-10T21:50:47Z
- **Board verified**: no
- **Closed at**: 2026-11-10T21:50:47Z
- **Days open**: 1
- **Description format**: text
- **Description chars**: 4004
- **Description truncated**: no
- **Benefits**: Flexible schedule
- **Relocation offered**: no
- **Industries**: Business Process Outsourcing (BPO), Insurance Brokers & Agencies

## Company

- **Id**: 5707
- **Name**: Sedgwick
- **Domain**: sedgwick.com
- **Url**: <https://alion.io/company/sedgwick>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 85
- **Open postings**: 59
- **Ghost share**: 0
- **Stale share**: 0.576
- **Repost share**: 0.034
- **Time to fill p50 days**: 24
- **Computed at**: 2026-11-11T05:49:22Z

## Trust

- **Level**: not_scored
- **Days open**: 1

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-09T09:05:34Z
- Event: close; At: 2026-11-10T21:50:47Z

## Visa

- Country: GB; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker); Route: Global Business Mobility: Senior or Specialist Worker; Skilled Worker

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.